Jeff Gaddis

Experience

• 

  Ferguson Enterprises

  May 2004 - Jun 2008

  Outside Sales Representative
• 

  Piedmont Service Group

  Jul 2008 - Dec 2010

  Business Development Manager
• 

  One Source Communications

  Jan 2011 - Jul 2021

  I have the privilege of managing a group of award-winning Customer Success Managers that strive to serve our customers by providing a high quality, memorable experience. We serve our customers by being proactive in the management of their Telecom/IT services. Our top priority is to provide concierge service and a turn-key telecom management solution that allows our clients to focus on their core business. Along with the management of the Customer Success team, I am responsible for the management/expansion of our Business Development team. We have the great opportunity to go out and meet with potential clients and share the many success stories that OSC has achieved for clients across the country. We build relationships first and find out what the pain points are for our client's to be able to present a solution that will address those and exceed our clients goals. Show less

  • Senior Director, Billing Services

    Jan 2020 - Jul 2021

  • Senior Corporate Trainer

    Mar 2019 - Jan 2020

  • Senior Director, Business Development and Customer Success

    Jan 2011 - Feb 2019
• 

  Grover Gaming

  Jul 2021 - now

  • Director of Product Management, Core Products

    Feb 2022 - now

  • Product Manager

    Jul 2021 - Feb 2022