Loretta Harris

Experience

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  Equity Office Properties Trust

  Jan 1999 - Jan 2006

  Senior Property Manager

  Early in my career, I created the foundation for a managerial career by assuming progressively advancing roles for a national real estate investment trust company. Leading a team of 15 and hundreds of on-site contracted security and maintenance staff, I administered a multi-million dollar budget for interior and exterior improvements, infrastructure upgrades, and new amenity spaces for properties across multiple cities. We procured these extraordinary results while ensuring high-quality product and service delivery:➪Grew hundreds of thousands of revenue dollars by identifying and renting lost square footage Enhanced security with national security-focused program implementations.➪Boosted revenues by completing 19 tenant construction projects under budget and ahead of schedule in less than one year.➪Garnered 10% operating cost savings by leveraging size in the procurement contract process.Utilizing a “hoteling” concept, we consolidated multiple properties into one regional HQ and created touchdown offices. This new model garnered cost savings and an enhanced customer experienceAwarded recognition as “Office Building of the Year” from Building Owners and Managers Association for excellence in building management. Show less

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  Sunrise Senior Living

  Jan 2007 - Jan 2010

  Executive Director

  Stepping up to a director position with the sixth-largest senior living provider in the US, I oversaw operations of a 91-bed facility.Led a group of nine direct and 100+ indirect reports to comply with New York State Department of Health, form sales and marketing strategies, and provide a robust quality of life to residents. Our synergistic collaboration paid off with these notable achievements: ➪Secured 95%+ occupancy amidst newer facility developments in surrounding areas by strengthening relationships with families and the community and providing a fulfilling life experience for residents. ➪Escalated profits tens of thousands of dollars by unveiling a resident program to maximize rental days and monitor/mitigate transitions and optimizing financials by analyzing delinquent accounts and formulating a 30-day payment system.➪Slashed operating expenses 4% by introducing operation efficiencies, work orders, inventory controls, and building-wide standards and executing training and compliance monitoring to increase safety and lessen owner risks.Cultivating a culture of excellence, we improved residents' overall mental, physical, emotional, spiritual, and social well-being, even during a Legionnaire health crisis. Show less

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  Jones Lang LaSalle

  Jan 2011 - Jan 2014

  General Manager

  At JLL, a worldwide commercial real estate services organization, I directed client and tenant construction, move-ins, and lease administration. Together, the group and I drove marketing, occupancy, operations, and revenue maximizations, and supervised AR/AP in consort with accountants. Our efforts resulted in these impressive outcomes:➪Saved thousands of dollars in operating and capital costs by instituting a regional procurement program, leveraging a multi-site contract procedure, reconciling occupant buildouts, securing proper licenses, and closing out projects. ➪Adeptly prepared the office park for sale by spearheading the due diligence process and resolving physical and financial aspects while boosting occupant satisfaction through launching a targeted resident relations plan and defining communication channels. ➪Skillfully delivered uninterrupted service during a 13-day power outage due to Hurricane Sandy, minimizing owner risk and maximizing customer productivity by collaborating with all stakeholders. We went on to position Jones Lang LaSalle Americas for future growth by establishing a location on Long Island and recruited, trained, and onboarded talent. Show less

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  Arbonne International

  Jan 2011 - now

  Network Marketing Professional

  After decades of success in heading large-scale organizational growth, I decided to start my own business!Serving as a representative for a global health and wellness company, I lead a team in growing networks and expanding our customer base and referrals.With my sights set on bolstering brand recognition and enterprise expansion, I consistently grow my client base and drive to maximize profits. I recommend sustainable solutions and expertly crafted vegan, cruelty-free, and gluten-free products in alignment with client needs. Show less