
Annemieke Smit
Front-office employee

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About me
Freelance Business Support Manager | Notion certified
Education

Educational Insitute for Service Studies (Stenden South Africa)
2007 - 2007Bcom Wildlife & Lodge Management minorsInsight in the hospitality industry of South Africa and the management of wildlife reserves and lodges

Chr. College Nassau Veluwe Harderwijk
1998 - 2005HAVO Cultuur & Maatschappij (Culture & Community)
Hogeschool Tio
2005 - 2006HBO propaedeutic year stewardess, receptionist, hostess
Stenden
2006 - 2010Bachelor’s Degree International Hospitality ManagementActivities and Societies: 2006 - 2008 Member of wine association “Dionysus” Subject thesis: “Quality vs. Standardisation”September 2009 – November 2009 Minor Event Management
Experience

Hotel / Congress centre Heerlickheijd van Ermelo
May 2006 - Aug 2006Front-office employeeinternship voor TIO Amsterdam

Stenden University
Jan 2007 - Jun 2009Member of the PromoteamPromotional activities for Stenden university such as open days, educational fairs, presentations and activities for the Grand Tour office of Stenden university worldwide.

EM Groep Nootdorp
Sept 2008 - Apr 2010Sales RepresentativeRack jobbing, mystery shopping, promoting and administrative activities for EM Groep and brands such as Wacom, Digitailing and Belkin.

Bagels & Beans Leeuwarden
Sept 2008 - Nov 2009All-round employee
TCM Congress Management B.V.
Jan 2010 - Jun 2012Customer relationship support, budget preparation, script preparation, creating and maintaining of websites, designing of flyers and posters, sending of mailings (digitally and postal), recruitment of sponsors, participant registration, contact with locations and other suppliers, organizing network meetings, on-site management. 10 month internship for International Hospitality Management
Project Manager
Nov 2010 - Jun 2012Assistant Project Manager
Jan 2010 - Nov 2010

Rederij 't Smidtje
Jun 2012 - May 2014Coordinator Sales and ReservationsPlanning, office management, Human Resources support, sales activities, coordination of events / boat cruises, scheduling, promotional activities, maintenance of website, customer relationship support

Rederij 't Smidtje
Sept 2015 - Sept 2016Human Resources CoordinatorDevelopment of the hospitality procedures, organization of HR department, recruiting, selecting, orienting, and training employees, ensuring legal compliance, conducting job evaluations and preparing staff handbooks.

Kaldi koffie & thee
Oct 2015 - Jan 2016Project manager start-up
ABN AMRO Bank N.V.
Nov 2017 - Jul 2019Project CoordinatorBinnen de afdeling Financiele Beheer Services (FBS) is sprake van een complexe administratie waarbij veel verschillende partijen betrokken zijn. Zo worden bewindvoerders zakelijk bediend en zijn de onderbewindgestelden particuliere relaties. De dossiers van beide klantgroepen worden gecontroleerd en waar nodig geschoond als onderdeel van een kwaliteitsslag.Tijdens dit traject draag ik zorg voor een goede organisatie, communicatie en afstemming van de werkzaamheden binnen het project en de betrokken partijen. Daarnaast analyseer ik de dossiers en herstel ik deze waar nodig terwijl ik continu zoek naar procesverbeteringen om die vervolgens te vertalen naar implementeerbare voorstellen. Show less

Djoser
Jul 2018 - nowTour Leader
Perspective
Jan 2020 - Sept 2022Business Support ManagerPerspective is a Business Design agency. Our conviction: ‘Innovations that do not generate value for people, will not generate revenue for organisations.’ We boost successful innovation processes in your organisation and create lasting impact.Within my role as Business Support Manager, I take care of the following;HR, finances, facilities, marketing and events, way of working, and project support.

Annemieke Smit | Business Support
Jul 2022 - nowBusiness Support ManagerAls Business Support Manager ondersteun ik ondernemingen bij het organiseren en structureren van hun werkzaamheden.
Licenses & Certifications

Seven habits of highly effective people
Stephen R. Covey Certificate
Data Visualisation & Storytelling
Growth TribeJan 2023- View certificate

Notion Essentials Badge
NotionSept 2022 - View certificate

Notion Settings & Sharing Badge
NotionNov 2022 
TEFL - Teaching English as a Foreign Language
THE TEFL ACADEMY - Leading EFL Teacher Trainer Provider.webp)
IDEA Certificate
IDEA (Independent Dutch Event Association).webp)
WFT Basis
EIFD (Examen Instituut Financiële Dienstverlening)Dec 2018
Languages
- enEnglish
- duDutch
- frFrench
- spSpanish
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