Teo Rui

Experience

• 

  Republic of Singapore Air Force

  Apr 2016 - Apr 2018

  Air Operations Specialist

  - Achieved "Outstanding" rating for overall performance- Communicated extensively with numerous agencies to ensure smooth daily flying operations- Consolidated squadron’s daily flying statistics for accurate generation of monthly reports- Coordinated airspace allocation in Singapore for squadron's flying operations

• 

  Ministry of Education, Singapore (MOE)

  May 2018 - Aug 2018

  Teaching Assistant
• 

  Asia Forex Mentor

  May 2020 - Aug 2020

  International Markets Development Intern

  - Engaged in a global launch of AFM's forex trading course and resources- Constructed and published multiple sales copies for mass outreach efforts- Established affiliate partnerships with numerous high traffic finance bloggers, entrepreneurs and like-minded professionals across the globe- Composed foreign markets expansion strategies such as digital and affiliate marketing ideas, various pricing schemes and referral systems to maximise enrolments - Conducted in-depth foreign markets research and competitors analyses in the preliminary stage, setting a firm foundation for the foreign markets expansions strategies- Asia Forex Mentor (www.AsiaForexMentor.com) is one of Asia’s most established trading educator and consultancy who have trained bank traders from DBP (2nd largest state-owned bank in the Philippines). In 2020, it received the Global Business Awards 2020 by The European for the Best Trading Education Provider in Singapore. Show less

• 

  Shopee

  May 2021 - Aug 2021

  Business Development Intern

  - Acquired numerous merchants and suppliers onboard the TDS (Travel, Dining and Services) and F&B (Food and Beverages) categories through extensive outreach- Generated numerous leads for the TDS and F&B categories through in-depth market research- Analysed websites and managed web scrapes with Excel and SQL, paving the way for smoother outreach and onboarding of merchants- Communicated extensively with different departments to ensure smooth onboarding of merchants

• 

  GovTech Singapore

  Jan 2022 - now

  I transferred to GovTech operation centre (GTOC) team in April 2023. GTOC serves as the consolidated helpdesk and level 1 support for GovTech products. My scope of work as a product/engagement manager for GTOC includes:- Transform existing business operations by working closely with SaaS providers- Brainstorm various user journeys and stories while aligning with the development team for technical feasibility- Measure business value from the transformation of services to ensure significant outcomes are driven and made known to stakeholders- Gather requirements from product teams on reports and statistics useful to them, and curate standardised reports and dashboards - Analyse tickets and brainstorm solutions to reduce ticket volume for GovTech teams- Curate a cost recovery model and pricing structure while accounting for total expenses and costs of operations- Engage product teams in GovTech to onboard GTOC Show less I joined GovTech as a Product Management Intern and converted into a full time Associate Product ManagerA synopsis of our product: https://www.developer.tech.gov.sg/products/categories/sensor-platforms-and-internet-of-things/sensor-asset-management/overview.htmlA brief summary of my responsibilities:- Developed communications and go-to-market strategies using a OGSM framework, leveraging on multiple channels to garner stakeholder support and agencies' buy-ins for the vision of the product- Identified collaboration and business opportunities with stakeholders while considering potential impacts of solution, curating a strong pitch to establish robust business cases- Gathered requirements from stakeholders and ensured the alignment of development works to business objectives within agreed parameters of cost- Re-prioritized feature development for engagements while ensuring engineering timelines are met to deliver the product on schedule- Curated a business model for the product by forecasting potential users for cost recovery projections and cost benefit analyses- Envisioned the long term product roadmap for scaling the product's capabilities and reaching a wider target addressable market- Ensured continual product success using a product lifecycle management framework and a business model canvas Show less

  • Associate Product/Engagement Manager

    Apr 2023 - now

  • Associate Product Manager

    Jan 2022 - Apr 2023