Shannyn Cain

Experience

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  Beaumaris Pantry & Larder

  Mar 2002 - Mar 2003

  Customer Service

  • Barista• Serving customers and cash handling• Slicing meats• Preparing lunches and food preparation• Setting up and cleaning store and equipment• Handling telephone orders

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  Autoliv

  Mar 2003 - Feb 2004

  Student Test Engineer

  • External Tests Champion• Report writing• Organising and conducting tests• Analysing test images (using high speed photography)• Analysing tested samples• Liaising with customers and clients• Modifying or aiding in the design of test fixtures• Compiling Standard Operating Procedures

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  Red Bull

  Feb 2004 - Feb 2006

  Student Brand Manager

  • Event and project management including promotions and sampling.• Assisting fellow state Student Brand Managers and supporting university events on and off campus.• Report and article writing highlighting successes.• Liaising with customers, clients and Head Office in Sydney.• Media greeting and hosting for Melbourne Red Bull Formula 1 Racing Team launch party.

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  Delaware North

  Jul 2005 - Jan 2007

  Food and Beverage Attendant

  Telstra Dome and Vodafone Arena for the Australian Open• Preparation of restaurant• Responsibility for a busy section of the dining room• Order taking and processing• Food and beverage service

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  Peter Rowland Group

  Oct 2005 - Nov 2007

  Bar Attendant

  • Stock take of bar• Bar set up and restock• Opening and serving champagnes, wines and cans• Pouring tap beer• Cleaning and packing up bar

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  Dmg world media

  Aug 2006 - Jan 2006

  Assistant to Event Coordinator

  • Exhibitor Badge Booth – Registering and creating name badges for all exhibitors • Information Stand – Providing directions for patrons and answering questions• Re-stocking show-bags and maps at all entry doors• Show Office – Fielding telephone and customer enquiries

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  Deniliquin Ute Muster - Play on the Plains Festival

  Sept 2006 - Oct 2010

  • Oversee and manage the festival Emergency and Communications Command Centre and liaise with Emergency Response Teams and festival patrons throughout festival. • Ensure correct logging of all festival communications. Determine the response required, prioritise and disseminate information accordingly, following the Emergency and Communications Guidelines.• Organise the training and coordination of six core-team Emergency and Communications Centre staff. • Maintain key and equipment register for hired equipment and all gate keys throughout the ten-hectare venue site.• Assist the Event Safety Officer and internal stakeholders to identify hazards and develop and implement risk assessment and management strategies in line with national industry standards. • Conduct full event evaluation identifying and implementing continual improvement measures that supported change management and the ongoing effective delivery of the festival. Show less

  • Communications Liason & World Record Blue Singlet Muster Event Coordinator

    Sept 2010 - Oct 2010

  • Emergency & Communications Central Command Centre Manager

    Sept 2006 - Oct 2010
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  The Falls Festival

  Dec 2006 - Jan 2007

  Bar Attendant

  • Bar set up and restock• Opening and serving beer and spirit cans in exchange for tickets• Cleaning and packing up bar

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  Melbourne & Olympic Parks

  Jan 2007 - Jan 2008

  Front of House

  • Checking tickets and ushering guests to their seats• Providing directions for patrons and answering questions• Ensuring game play was not interrupted by monitoring gate entry

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  Niche Media

  Jan 2007 - Apr 2008

  Receptionist

  • Handling and redirecting incoming calls• Arranging couriers and accepting and logging incoming and outgoing mail• Customer service• Research for Create Awards and assisting the Event Manager

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  Redesdale Tavern

  Mar 2007 - Sept 2007

  Event Coordinator - Camp Oven Cook Off

  • Developing and maintaining event budgets• Compiling competition entrant and exhibitor data• Sponsorship & Marketing • On site coordination pre-event, event delivery and post-event evaluation

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  Big Day Out

  Jan 2008 - Jan 2010

  Logistics (Gatehouse Coordinator)

  • Liaison between Site Crew and Contractors and all vehicles arriving on site. • Maintain key and equipment register, allocate keys.• Distribution of event tickets and VIP passes and accreditation.

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  Swinburne University of Technology

  Apr 2008 - Mar 2018

  Most Successful Student Engagement Program 2017 (Campus Link Awards)Responsibilities• Acting Team Leader while Manager was on Long Service Leave• Establish and maintain partnerships with external Not-For-Profit organisations to find mutually beneficial student volunteering opportunities.• Investigate and deliver training and leadership development opportunities for students.• Develop process improvements and create new policy.• Staff Reclassification Panel member• Fire Warden• Health & Safety RepresentativeAchievements• Developed a new transparent and equitable assessment process for student development funding grants.• Established the Volunteer Drop-In Centre, a regular space for student volunteers to come for assistance and to network.• Took on the recruitment, training, rostering and coordination of a team of 115 student volunteers for the suite of Orientation Week programs.• Developed a new process to assess incoming volunteer requests, consisting of a volunteer development criteria checklist, volunteer position description, and supervisor guidelines to ensure students are matched with opportunities they are interested in.• Innovated online induction process for student volunteers. Show less • Design concepts, coordinate, promote and implement all on-campus activities and events including student orientation and off campus/interstate recreational activities. • Manage the administration of social and cultural clubs, while adhering to University policy and guidelines.• Establish and maintain ongoing relationships with key stakeholders.• Manage budgets, monitor expenditure and recommend action to correct variations when required.• Develop briefs and coordinate promotional and marketing initiatives for printed publications and all marketing collateral.• Maintain, update and write content for online publications, organisational websites and social media. • Manage volunteer training, rosters, and briefings.• Conduct Risk Assessments and Job Safety Analysis and ensure all OH&S requirements are met when running events.• Compile relevant licensing applications and adhere to legal obligations pertaining to safe and responsible service of food and alcohol. Show less

  • Student Leadership Development Officer

    Oct 2017 - Mar 2018

  • Events, Activities & Promotions Coordinator

    Jul 2017 - Oct 2017

  • Student Leadership Development Officer

    Sept 2015 - Jul 2017

  • Clubs & Activities Officer

    Apr 2008 - Sept 2015
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  Victoria University

  Mar 2018 - now

  Award of Distinction - Most Successful Event: V4U Day 2022 (Student Experience Network Awards)Student Impact Award (2022 VU Staff Awards)Citation: Sustainability Award (2022 VU Staff Awards)Most Successful Event: V4U Day 2020 (Campus Link Awards 2021)Student Impact award (VU Vice-Chancellor's Awards 2021)We Care, We Act award (VU Vice-Chancellor's Awards 2021)Highly Commended: Outstanding Team Award (VU Vice-Chancellor's Awards 2021) Citation for Excellence in Student Engagement for De-Stress Fest program 2018 (Vice-Chancellor’s Awards).

  • Manager, Student Life & Leadership

    May 2020 - now

  • Acting Manager, Student Life & Leadership

    Feb 2019 - May 2020

  • Coordinator, Student Life & Leadership

    Mar 2018 - May 2020