Arushi Sharma

Experience

• 

  Pepsu Road Transport Corporation

  Feb 2017 - Mar 2018

  Data Analyst

  - Coordinated statistical data analysis, design and information flow. - Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.- Produced monthly reports using advanced Excel spreadsheet functions. - Participated in requirements meetings and data mapping sessions to understand business needs.

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  Bharti Airtel

  Sept 2018 - Oct 2019

  Call Center Representative

  - Helped large volume of customers every day with positive attitude and focus on customer satisfaction.- Adhered to company policies and scripts to consistently achieve call-time and quality standards.- Documented and detailed calls and complaints using call center's CRM database.- Resolved concerns with products or services to help with retention and drive sales

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  Freshii

  Jun 2020 - now

  - Accomplished multiple tasks within established timeframes. Onboarded new employees with training and new hire documentation. - Cross-trained existing employees to maximize team agility and performance.- Maximized performance by monitoring daily activities and mentoring team members.- Evaluated employees' strengths and assigned tasks based upon experience and training.- Developed and maintained relationships with customers and suppliers through account development.- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals. Show less ● Spearheaded the full-cycle recruitment process for key roles, reducing time-to-hire by 30% and improving candidate fit● Designed and administered salary and compensation packages, ensuring market competitiveness by conducting regular industry benchmarking and analysis● Coordinated onboarding sessions for new hires, integrating streamlined processes and automation tools which enhanced the new employee experience and operational efficiency.● Managed employee data and ensured accuracy and confidentiality in record-keeping, supporting payroll and benefits● Participated in the development of an updated performance management system focused on continuous improvement, which increased employee satisfaction by 20% according to annual feedback surveys.● Assisted in the creation and enforcement of HR policies and procedures that comply with regulatory requirements and best practices, reducing the risk of legal issues and enhancing workplace safety. Show less

  • Manager

    May 2020 - now

  • Human Resources Manager

    Jun 2020 - Apr 2024
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  Settle Immigrations

  Apr 2021 - Sept 2021

  Data Entry Clerk

  - Completed data entry tasks with accuracy and efficiency.- Scanned documents and saved in database to keep records of essential organizational information.- Entered numerical data into databases with speed and accuracy using 10-key pad.- Sorted documents and maintained organized filing process.- Organized, sorted and checked input data against original documents. - Produced monthly reports using advanced Excel spreadsheet functions. - Identified data entry errors and reported to necessary departments. - Managed workflow scheduling, data entry and accuracy verification for large data projects. Show less