Experience

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  Internal revenue service

  Jan 1987 - Jan 2002

  Tax examiner

  Tax examiner in Underreporter, URP Exam, Criminal Investigation, and Collections programs. Other duties included Classroom Instructor, Training Coordinator, Quality Facilitator, and Union Steward.

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  San marcos treatment center

  Jan 2002 - Jan 2008

  Patient account representative
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  Adult education cooperative for comal, guadalupe, and kendall counties

  Jul 2008 - Jan 2012

  Data coordinator, site coordinator, instructor

  Set up classes in data base system each year, and supervised data entry clerks to ensure that enrollments were processed accurately and students set up in the correct classes. Worked with classroom instructors to make sure they were recording student attendance and testing data, and ensuring data was entered into state provided database system for program monitoring. Pulled reports on monthly, quarterly, and annual basis to monitor program for accuracy of data. Assisted director writing grants for each school year. Served on Leadership team to hire new employees, and implement program improvement initiatives to ensure success of the program. Monitored ESL and GED classes held in Spring Branch, Boerne, and Comfort, and worked directly with instructors to ensure that they were effective in teaching classes and in collecting testing and attendance data. Taught ESL and GED classes. Show less

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  Onesupport

  Jan 2012 - Mar 2021

  Health insurance administrator, hr

  Work with HR Director to plan and execute annual open enrollment. Audit monthly insurance bills. Assist employees with new hire enrollment and mid-year enrollments. Monitor benefits and payroll systems for issues and to ensure accurate accounting for benefit plans. LOA administrator (previous) evaluating employee requests for leave under FMLA, ADA, USERRA, and company leave policies. Monitored employees who were on leave to ensure that leave use was recorded accurately, and in line with policies. Compliance administrator (previous): researched state laws and filed appropriate paperwork to set up company to do business in new states. Monitored application process, and set up states in payroll sytem once approved. Filed all annual state updates and ensured that appropriate fees were paid timely. New Hire processing (previous): processed all new hire paperwork to ensure that forms were completed correctly, employees were set up in HRIS systems correctly. Also processed all unemployment claims, and garnishment requests. Tech support representative (previous): took tech support calls and chats to resolve internet connectivity issues for DSL service provider, and for Google Fiber. Also provided support to other agents as a level 2 agent. Show less

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  Texas historical commission

  Mar 2021 - now

  Human resources specialist