
Timeline
About me
Master's in Business Informatics Student in Metropolia University Finland, Growth Hacking Lead | Product Manager | Customer Experience | BSc Hons | LSSYB
Education
Dialog axiata plc training institute
2019 - 2020Lean six sigma yellow belt (lssyb) business administration and management, generalSuccessfully Completed Training program, knowledge assessment and improvement project demonstrating the ability to effectively utilize statistical, problem solving and quality tools which resulted in qualitative and quantitative savings of significant value to the company.
Metropolia university of applied sciences
2024 - 2026Master of business informatics business information systemsBusiness Informatics is a Master’s degree programme for business and engineering professionals who want to deepen their strategic and managerial skills via better use of business information systems.The Programme equips participants to address the challenges of digitalization and digital transformation in business and work life. The student will become an analyzer and a competent user of business information for decision-making, business operations, and business development.The… Show more Business Informatics is a Master’s degree programme for business and engineering professionals who want to deepen their strategic and managerial skills via better use of business information systems.The Programme equips participants to address the challenges of digitalization and digital transformation in business and work life. The student will become an analyzer and a competent user of business information for decision-making, business operations, and business development.The student will apply his/her knowledge in business modelling, will learn how to collect, interpret and analyze data, and craft answers to business critical questions. The students will also learn how to apply business development methods to drive business growth and innovation. Show less
Cardiff metropolitan university
2016 - 2017Bsc(hons)business information systems computer and information sciences and support servicesStaffordshire university
2011 - 2012Häme university of applied sciences, hamk
2023 - 2024Bachelor of engineering - be mechanical engineering and production technologyCity & guilds of london art school
2016 - 2017Customer service managementMahanama college colombo
2003 - 2010Grade 6 to grade 12Activities and Societies: memeber of radio club. member of media club member of carrom team
Experience
Gevin's restaurant (former steak house restaurant)
Jan 2010 - Sept 2019Waiter, kitchen helper, cleaner & sales assistantStrong multitasking and problem-solving skills, with a focus on providing outstanding customer service.Experience in food preparation and maintaining a clean and organized kitchen.Skilled in managing inventory and ordering supplies to maintain optimal kitchen operations.Skilled in machine operations and managing hazardous chemicals.
Apex weighing systems pvt ltd
Apr 2012 - Sept 2013Sales executiveDialog axiata plc
Nov 2013 - Sept 2023Customer Coordinating,customer satisfaction.telecommunication solution providing.cash handling. achieving targets.work as a team.time management."service from my heart" concept.
Growth Hacking Lead - Upsell (Home Products)
Feb 2023 - Sept 2023Senior Executive - Product and Operation Support Broadband & Fixed Telecommunications
Apr 2021 - Feb 2023Interactive Voice Response Product Manager
Feb 2020 - Apr 2021Coordinator - Omni Digital Care
Oct 2018 - Feb 2020Executive - Omini Channel User Experience Design
Apr 2017 - Oct 2018Customer Experience Officer
Nov 2013 - Apr 2017
Roudaamo event warehouse oy ltd
Feb 2024 - nowEvent staff & supportBuilding to the demolition of event setups.Sorting and Transportation SupportIndustrial cleaningAdhering to wide rosters and strict deadlines
Lindström
May 2024 - nowTextile care worker
Licenses & Certifications
- View certificate
Sharepoint online essential training: the basics
LinkedinMar 2021 - View certificate
Financial forecasting with big data
LinkedinSept 2020 - View certificate
Critical thinking for better judgment and decision-making
LinkedinSept 2020 - View certificate
Communicating with confidence
LinkedinJan 2021 - View certificate
Problem solving techniques
LinkedinSept 2020 - View certificate
Market research foundations
LinkedinJul 2020 - View certificate
Learning data analytics
LinkedinSept 2020 - View certificate
Learning computer security and internet safety
LinkedinMar 2021 - View certificate
Learning minitab
Lynda.comJun 2018 - View certificate
Tableau 10 essential training
LinkedinJul 2020 - View certificate
Ai for everyone® - theory
Ai singaporeJun 2022 - View certificate
Microsoft teams essential training
LinkedinMay 2020 - View certificate
Data citizen bronze training
Data science academyOct 2022 - View certificate
Cissp cert prep: 3 security architecture and engineering
Lynda.comJun 2018 - View certificate
Design thinking: understanding the process
LinkedinSept 2020 - View certificate
Business analytics foundations: descriptive, exploratory, and explanatory analytics
LinkedinJun 2020 - View certificate
Tableau 10: mastering calculations
LinkedinSept 2020 - View certificate
Data analytics for business professionals
LinkedinJun 2020 - View certificate
Service innovation
Lynda.comNov 2018 - View certificate
Customer service: problem solving and troubleshooting
Lynda.comJul 2018 - View certificate
Ai for industry® - literacy in ai
Ai singaporeJun 2022 - View certificate
Project management foundations: communication
Lynda.comJun 2018 - View certificate
Learning data science: tell stories with data
LinkedinJul 2020 - View certificate
Agile at work: reporting with agile charts and boards
LinkedinNov 2019 - View certificate
Agile at work: driving productive agile meetings
LinkedinNov 2019 - View certificate
Cybersecurity awareness: social engineering
Lynda.comJul 2018 - View certificate
Advance your skills as an individual contributor
LinkedinMay 2020 - View certificate
Six sigma foundations
Lynda.comJun 2018 - View certificate
Discovering your strengths
Lynda.comNov 2018 - View certificate
Time management fundamentals
LinkedinSept 2020 - View certificate
Agile at work: getting better with agile retrospectives
LinkedinNov 2019 - View certificate
Team collaboration in office 365
LinkedinFeb 2020 - View certificate
Creative thinking
LinkedinSept 2020 - View certificate
Cybersecurity awareness: social engineering
LinkedinJul 2018 - View certificate
Agile at work: building your agile team
LinkedinNov 2019 - View certificate
Project management foundations: stakeholders
Lynda.comJun 2018 - View certificate
Project management: iterative methods
LinkedinNov 2019 - View certificate
Leading productive meetings (2011)
Lynda.comJun 2018 - View certificate
Agile at work: planning with agile user stories
LinkedinNov 2019 - View certificate
Foundations of the fourth industrial revolution (industry 4.0)
LinkedinFeb 2020 - View certificate
Comptia security+ (sy0-501) cert prep: 3 architecture and design
LinkedinNov 2019 - View certificate
Digital transformation
LinkedinNov 2019 - View certificate
Security awareness: social engineering
LinkedinMay 2020 - View certificate
Understanding & prioritizing data privacy
Lynda.comJul 2018 - View certificate
Project management foundations: teams
Lynda.comJun 2018 - View certificate
Understanding and prioritizing data privacy
LinkedinJul 2018 - View certificate
Change management foundations
Lynda.comJun 2018 - View certificate
Azure development essential training: 1 azure roadmap and key features
Lynda.comJun 2018 - View certificate
Azure development essential training: 2 working with data
Lynda.comJun 2018
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