Sanja Matovic

Sanja Matovic

Officer in Excange Office

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  • Timeline

  • About me

    Director of Product and Customer Relationship Management Department at Addiko Bank Srbija

  • Education

    • Master’s Degree

      2012 - 2015
      Megatrend University, Faculty of business studys Faculty of business studies Cours Banking and Finance
    • Piraeus Training Academy

      2016 - 2017
    • Megatrend University, Faculty of business studys

      2007 - 2011
      Bachelor’s Degree Cours international business
    • High School Gimnasium Ivanjica

      2003 - 2007
    • Primary School Milinko Kusic in Ivanjica city

      1995 - 2003
  • Experience

    • Exchange Office Alta

      Mar 2011 - Jun 2011
      Officer in Excange Office

      All activites related to excange jobs

    • Piraeus Bank AD Beograd

      Jul 2011 - Feb 2018

      • Responsible for the support for the successful delivery of projects undertaken by PBBe through effective processes, tracking and reporting according issued and approved by ExBo project management methodology and procedures; • Provide the support services to project managers and their team; • Provide the support on the project management documentation; undertaken by PBBe according project management methodology and procedures;• Supervise and control project compliance with the project methodology and procedures; • Keeping an up-to-date repository of projects initiated, underway and closed;• Provide project reports ensuring that project documentation is relevant, accurate and complete; • Managing of projects related to improving of all processes in branch network;• Involved in gathering of project data and production of information for top management review. Show less • In cooperation with branch manager, plans, coordinates, carries out monitoring and business activities in the branch;• Supervises activities, targets and achieved results of the asocciates in the branch. Trains new employees and participates in all operational activities;• In cooperation with the branch manager, establishes cooperation and develops business relationships with important clients (corporate clients), timely visiting and informing them, at the same time controling their goals and achievements;• Provides to the branch manager detailed monthly, quarterly and annual reports on the targets met;• Responsible for the evaluation of the performance of the employees on 12 months basis;• Verification of all documentation in branch (related to all actions-opening accounts, deposites, payments, loans...);• Informing all employees about all changes in all Procedures;• Involvment in all the business activities of the branch related to selling of the products, processing of the loan applications, domestic payments of the clients as well as other tasks in accordance with bank policy and procedures;• Performing activities Branch Manager in his absence;• Assist to branch manager in activities related to: Defining of the budget of the branch and targets for all emmployees in the branch Defining of the business plan of the branch Show less

      • Project Management Officer

        Jan 2016 - Feb 2018
      • Personal Assistant to General Manager and Executive Board Chairman

        Jul 2015 - Dec 2015
      • Assistant Branch Manager

        Sept 2014 - Jun 2015
      • Custumer Service Representative

        Jul 2011 - Aug 2014
    • Addiko Bank Srbija

      Mar 2018 - now
      • Director of Product and Customer Relationship Management Department

        Dec 2020 - now
      • Director of Network Business Support and Analysis Department

        Feb 2019 - Nov 2020
      • Senior Officer for Network Business Support and Analysis

        Mar 2018 - Jan 2019
  • Licenses & Certifications

    • ECDL CERTYFICATE

      JISA-UNION ICT SOCIETIES
      Jan 2010
    • Certificate to work with insurance

      NBS
      Jan 2013
    • AMCHAMPS-Young leaders in change: CLASS 2019

      AmCham Serbia
      Jan 2019