
Sanja Matovic
Officer in Excange Office

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About me
Director of Product and Customer Relationship Management Department at Addiko Bank Srbija
Education

Master’s Degree
2012 - 2015Megatrend University, Faculty of business studys Faculty of business studies Cours Banking and Finance
Piraeus Training Academy
2016 - 2017
Megatrend University, Faculty of business studys
2007 - 2011Bachelor’s Degree Cours international business
High School Gimnasium Ivanjica
2003 - 2007
Primary School Milinko Kusic in Ivanjica city
1995 - 2003
Experience

Exchange Office Alta
Mar 2011 - Jun 2011Officer in Excange OfficeAll activites related to excange jobs

Piraeus Bank AD Beograd
Jul 2011 - Feb 2018• Responsible for the support for the successful delivery of projects undertaken by PBBe through effective processes, tracking and reporting according issued and approved by ExBo project management methodology and procedures; • Provide the support services to project managers and their team; • Provide the support on the project management documentation; undertaken by PBBe according project management methodology and procedures;• Supervise and control project compliance with the project methodology and procedures; • Keeping an up-to-date repository of projects initiated, underway and closed;• Provide project reports ensuring that project documentation is relevant, accurate and complete; • Managing of projects related to improving of all processes in branch network;• Involved in gathering of project data and production of information for top management review. Show less • In cooperation with branch manager, plans, coordinates, carries out monitoring and business activities in the branch;• Supervises activities, targets and achieved results of the asocciates in the branch. Trains new employees and participates in all operational activities;• In cooperation with the branch manager, establishes cooperation and develops business relationships with important clients (corporate clients), timely visiting and informing them, at the same time controling their goals and achievements;• Provides to the branch manager detailed monthly, quarterly and annual reports on the targets met;• Responsible for the evaluation of the performance of the employees on 12 months basis;• Verification of all documentation in branch (related to all actions-opening accounts, deposites, payments, loans...);• Informing all employees about all changes in all Procedures;• Involvment in all the business activities of the branch related to selling of the products, processing of the loan applications, domestic payments of the clients as well as other tasks in accordance with bank policy and procedures;• Performing activities Branch Manager in his absence;• Assist to branch manager in activities related to: Defining of the budget of the branch and targets for all emmployees in the branch Defining of the business plan of the branch Show less
Project Management Officer
Jan 2016 - Feb 2018Personal Assistant to General Manager and Executive Board Chairman
Jul 2015 - Dec 2015Assistant Branch Manager
Sept 2014 - Jun 2015Custumer Service Representative
Jul 2011 - Aug 2014

Addiko Bank Srbija
Mar 2018 - nowDirector of Product and Customer Relationship Management Department
Dec 2020 - nowDirector of Network Business Support and Analysis Department
Feb 2019 - Nov 2020Senior Officer for Network Business Support and Analysis
Mar 2018 - Jan 2019
Licenses & Certifications

ECDL CERTYFICATE
JISA-UNION ICT SOCIETIESJan 2010
Certificate to work with insurance
NBSJan 2013
AMCHAMPS-Young leaders in change: CLASS 2019
AmCham SerbiaJan 2019
Languages
- enEnglish
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