Lane Messer

Experience

• 

  GMC Hosting

  Jan 2014 - Feb 2016

  Remote support

  • Supported ~1,500 customers with installation and maintenance of Ubuntu 15.10• Configured and designed structure for third-party user addons • Maintained virtual servers for longevity and performance. • Notified correct department in the event of hardware failure and restored backups

• 

  Claiborne E-911

  May 2016 - Oct 2018

  GIS Technician

  • Maintained multiple high-priority E-911 dispatch workstations• Maintained and diagnosed on-site UPS• Maintained, mapped and addressed 33,000 Claiborne County addresses for up-to date E-911 addresses• Managed on-site user accounts and emails with Active Directory and Exchange• Developed multiple automation tools in both Python and Powershell for efficiency and increased productivity. • Managed GPO and on-site content filter for prevention of explicit content on E-911 workstations• Maintained PBX for backup E-911 calls in the event VoIP failed• Managed on-site printers, copiers, and fax• Programmed Motorola and Baofeng handheld radios Show less

• 

  BELL COUNTY SCHOOLS

  Jun 2019 - May 2022

  • Manage 3,500+ end-user devices ranging from student Chromebooks, iPads, and desktops. • Maintain and manage on-site Nortel MICs PBX• Designed and deployed newer wireless infrastructure through Extreme Campus Controller. • Maintained Extreme Networks V2110 and VE6120 Wireless Controllers• Coordinate with staff trainings and on-site IT Support• Install and manage Extreme EXOS switching and routing ranging from x460s and up• Repair or replace damaged Chromebook components• Deployed OS Ticket — ticketing system for District Technician Support• Managed MDT and SCCM for Windows Environment• Build and provision user accounts in Exchange and Google Workspace• Manage GPO and EPO Show less

  • District Technician

    Jul 2019 - May 2022

  • District Technology Coordinator

    Jun 2019 - May 2022
• 

  STEP CG

  May 2022 - now

  • Network Support Engineer Lead II

    Jan 2024 - now

  • Network Support Engineer II

    May 2022 - Jan 2024