Rodrigo G.

Experience

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  Lacoste & Asociados

  Jul 1995 - Oct 1996

  IT analyst and user support (Customer: Bayer Argentina)
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  IBM

  Apr 1997 - Apr 2008

  Business Intelligence/Data Analytics & Data Quality Team Leader Spanish South America

  Starting as a data science analyst, growing in positions to be the regional leader of the area covering 9 countries and several teams in charge of data analytics Service and Data Quality team.● From July 2004 until December 2005 I proposed and led a Business Intelligence projectthat was finally expanded to all countries of IBM Latin America, including the creation ofa Data Warehouse and the implementation of analytical tools such as DB2 OLAP (aHyperion product). This project allowed IBM to change the way in which IBM plannedits strategy and Commercial and Marketing actions throughout the region.● Responsible for Data Analytics plan for the region providinginformation and Data insight for the creation of the marketing and commercial annualstrategic plan and each of its campaigns during the year.● DQ: Carry out acquisitions and implementations of new external and internal data sources to enrich knowledge of the market, customers and prospects. Define a strategy to maintain a high level of accuracy, completeness, reliability, relevance, and timeliness on defined key and strategic information.● CRM Leader.● Team Leader of 6 data analysts and 6 Data Quality analysts distributed in 5 countries. Responsible of team sizing, Hiring, career plan, establish team objectives maintaining a high level of motivation and results. Show less

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  ExxonMobil

  Apr 2008 - Apr 2016

  • IT Americas Network Team Leader

    Sept 2012 - Apr 2016

  • IT Senior Specialist and Process Advisor for US TAX Team

    Nov 2010 - Sept 2012

  • IT Coordinator for TAX Department Migration in Houston, Texas, US

    Jul 2010 - Nov 2010

  • IT Problem & Change Coordinator World wide

    Apr 2008 - Jun 2010
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  INSSJP

  May 2016 - May 2020

  Drug Management Department. Head of Technology

  PAMI is the largest Health & Social Care program in Latin America. We accompany 5 million retirees and their dependents.Main responsibilities:● Lead the Digital Transformation Strategy.● Define IT Strategy and Technology needs.● Define area goals and KPI’s.● Lead IT Projects of the area.● Manage affiliates, drugs claims and front desk teams processes and associated applications.● Create documents specifics for IT large bidding's.● Vendor Management (SW, Services and HW) : Active participation on Vendors selection, relationship, KPI's definition and performance evaluation and contract adherence.Main achievements:● Creator of the Re engineering of the Oncology Drug process “towards a process-basedmanagement” (Prescription and Approval) improving the drug approval process from 15days to 3.● Leader of the national implementation of the oncology treatment prescription IT systemProject with country-certified protocols: 30% reduction in oncology drug authorizationtime and 50% reduction in delivery time (covering 80,000 patients, 900 MedicalSpecialists, 1800 administrative agents).● Project Manager of the Outpatient Recipes IT Digitalization and Audit Project (7 millionprescriptions / month) creating a monthly digitization process of 6 million documents andprescriptions per month, automatic OCR, detection of correct and incorrect payments tothe entire pharmaceutical industry, automatic detection of deviations and potential fraud.This project created the largest database in the country in terms of drugs, treatments,patients and results and epidemiological analysis.● Provide data Analytical solutions in terms of vade mecum, drugsconsumption, payments to the pharmaceutical industry, hospitals and pharmacies;pathologies and treatments, pharmaceutical industry analysis including 5 million patients. Show less

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  PwC

  May 2020 - Apr 2022

  IT Manager

  Responsible for defining the IT strategy and priorities for the PwC Acceleration Center .Direct Report to the IT Director, CFO and COO of the company supporting ~2600 users and and an aggresive growing plan.Main Responsibilities:● Define the annual IT Strategy, plan and priorities.● Vendor Management (SW, Services and HW) : Lead Vendors selection, relationship, KPI's definition and performance evaluation.● Budget Management: Planning, execution & Control of the IT budget.● IT Project planning: PM Project Management execution and control.● Team Management: Team sizing, Hiring, career plan, establish team objectives maintaining a high level of motivation and results.● Identify key areas for automation, innovation and process reengineering (Example: ITNetwork devices migration from Cisco to Meraki, IT Asset Management process reengineering and control via ServiceNow and automations, Video-conference roomsproject to support hybrid mode).● In charge of IT Support Level/Tier 1 performance and Tier 2 direct control, Data Center analysts, SME’s and PM’s.● Change & Incident Management: Responsible for IT change management, Incident tracking, MIR (Major Incident Reviews & investigation) and RCA (Root Cause Analysis) conclusions and action plans.● Responsible for SLA adherence and compliance (internal & external).● Accountable for IT Asset Management & Control. Show less

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  PwC Ireland

  Mar 2022 - Jan 2023

  Information Technology Manager
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  BWG Foods UC

  Apr 2023 - Oct 2023

  IT Manager
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  Orlegi Sports

  Oct 2023 - now

  IT Director @ Grassmore LTD, a division of Orlegi Sports

  IT Director @ Grassmore LTD, a division of Orlegi Sports (Club Santos Laguna, Atlas FC and Real Sporting de Gijon)