Leigh Nye McMahan

Experience

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  University of South Carolina

  Jan 2015 - May 2016

  Research Assistant

  - Carried out proper lab procedure to ensure the validity of the study's results- Acted in accordance with National guidelines for ethical human experimentation to prepare the lab for experiments and guide participants through the precise steps of the study

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  Lincoln Financial Distributors

  May 2015 - Jul 2015

  Relationship Management Intern

  - Consolidated sales and firm information across multiple product lines to streamline delivery to sales management- Collaborated with 30 wholesalers to develop a booth coverage model for a top account's national conference

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  CBRE

  Sept 2015 - Jan 2017

  Brokerage Intern

  - Researched available properties in the greater Columbia area to create a comprehensive database with over 1,000 entries- Collected crime reports and presented them in a client-friendly and comprehensible manner- Designed updated business cards for two business groups to enable effective employee networking

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  Lincoln Financial Group

  Jun 2016 - Aug 2016

  University Recruiting & Talent Pipeline Programs Intern

  - Prepared a calendar of recruiting events at 50 schools in 6 key business locations for the fall 2016 season - Analyzed generational traits to inform the restructuring of development programs in alignment with emerging enterprise needs and goals- Managed a $60,000 budget for a year and a half of recruiting by prioritizing event attendance based on investment return

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  University of South Carolina

  Aug 2016 - May 2018

  "Reminders of the Past: Perceptions of Confederate Relics Among Young Adults"- Mentored by Dr. Andrea Henderson-Platt- Supported by the Magellan Apprentice Grant sponsored by the Capstone Scholars Program and the Office of Undergraduate Research as well as the George Croft Williams Undergraduate Research Fellowship sponsored by the Department of SociologyThe primary purpose of this project was to explore the perceptions of Confederate relics among young adults living in Columbia, SC through in-depth qualitative interviewing. This work investigated the role of confederate relics as visual representations of trauma. Show less

  • Student Researcher

    Dec 2017 - May 2018

  • University 101 Peer Leader

    Aug 2016 - Dec 2017
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  Lincoln Financial Group

  May 2017 - Aug 2017

  Life Marketing Intern

  - Develop a library of compliance approved social media posts to increase marketing engagement with end clients and promote wholesaler use of social media platforms- Create and launch an engagement plan to increase life sales team awareness and use of online marketing center capabilities

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  Lincoln Financial Group

  Jun 2018 - Jun 2021

  - Lead complex cross-functional improvement efforts in a variety of business areas to enable cost savings, efficiency gains, increased client satisfaction and improved quality throughout the organization- Oversee a team of ambassadors to run an enterprise-wide innovation program focused on implementing employees’ improvement ideas which generated over $300,000 in savings in 2020- Design, market, and pilot a virtual enterprise training offering focused on Failure Modes and Effects Analysis resulting in the establishment of regular offerings- Develop and obtain buy-in from senior leaders for a recurring engagement between entry level talent and IT leadership which identifies solutions for business challenges and promotes talent retention- Collaborate with a core team to launch a new department-wide strategic learning initiative which reached 90% of IT employees over the three-month engagement - Validate the benefits of automation efforts through statistical analysis and present findings to senior leadership- Influence groups to embrace transformation efforts through consensus building and facilitation techniques Show less - Drive process improvement efforts for 10 processes across 6 lines of business- Collect data on 40+ business processes to establish a baseline measure of the current state and identify opportunities for digital transformation- Validate benefits of digital transformation efforts including RPA and DPA solutions as well as more general process improvement efforts- Leverage Tableau to reduce training report turnaround time from 3 hours to 30 minutes while improving user experience and data integrity- Manage the Leadership Preparation Program Engagement Committee by partnering with key city leads across 5 locations to plan development, volunteer and social events which foster connections within the program and drive talent retention- Earned a Six Sigma Green Belt through Villanova University, October 2018 Show less

  • Enterprise Continuous Improvement Specialist

    Jun 2020 - Jun 2021

  • Enterprise Continuous Improvement Associate, Leadership Preparation Program

    Jun 2018 - May 2020
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  AmeriHealth Caritas

  Jun 2021 - now

  - Manage a portfolio of five recurring Board of Directors engagements; coordinate with executive leaders to craft cohesive messaging and high-quality deliverables across all forums under tight deadlines- Support two CEO transitions, defining transition plans and preparing briefings for incoming CEO; introduce standardized framework for executive leaders to review their top priorities with the incoming CEO - Partner with HR to design a company-wide incentive plan aligned to 2024 Enterprise Business Plan objectives- Inform 2023 and 2024 Enterprise Business Plan development, identifying annual company highlights, crafting a strategy to communicate plan objectives to leaders and associates, and providing editorial feedback- Build a suite of dashboards to promote performance visibility for leaders throughout the organization; secure buy-in from business partners to own ongoing report production- Lead current state assessment of Board of Director engagements; direct resources to conduct external best-practice research and create comprehensive inventory of each touchpoint, its purpose, and key stakeholders; develop future state recommendation, and assume ownership of quarterly board meeting CEO report- Ensure all officers of the company have visibility into enterprise performance by establishing charter for recurring sessions and mobilizing monthly process to compile relevant data in agreed-upon timeframes- Design and facilitate a presentation development training sponsored by VP of Business Excellence; training improved team’s ability to craft presentations consistent with division branding and quality standards Show less - Led production of monthly enterprise-wide report to the Board of Directors; redesigned processes to streamline report preparation while engaging stakeholders to improve submission quality and timeliness; designed new report formats to deliver critical information in a digestible manner- Drove execution of CEO-sponsored Monthly Business Review meeting; coordinated with market and product leaders to compile business updates; prepared talking points for CEO opening remarks to highlight organizational successes and reinforce key Enterprise priorities- Synthesized data to develop a business case for a company-wide minimum wage increase to attract and retain talent in a competitive hiring market; secured CEO buy-in to implement recommendations- Constructed talent strategy to stabilize growing number of open positions and established daily reporting to monitor progress; over 6 months vacancies decreased by 15% - Produced recurring reporting to provide internal visibility into progress of the Enterprise Optimization program; leveraged reporting to escalate risks and drive acceleration of critical cost containment and transformation initiatives; team has delivered an average of $390M of savings annually Show less

  • Director, Strategy & Planning

    Apr 2024 - now

  • Manager, Strategy & Performance Management

    Sept 2022 - Apr 2024

  • Performance Management Senior Business Analyst

    Jun 2021 - Sept 2022