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Vasanth Kumar Chellan

Vasanth Kumar Chellan

Technical Support Specialist

Followers of Vasanth Kumar Chellan727 followers
location of Vasanth Kumar ChellanDuluth, Georgia, United States

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  • Timeline

  • About me

    Service delivery Manager for large global customers

  • Education

    • M V J College of Engineering, BANGALORE

      2001 - 2008
      Bachelor of Engineering - BE Mechanical Engineering

  • Experience

    • Convergys

      Mar 2006 - Sept 2007
      Technical Support Specialist

    • IBM

      Dec 2009 - Dec 2015
      Change Manager

      Incident Problem and Change Manager. ServiceNow transition and training.

    • CGI

      Jan 2016 - Feb 2017
      Service Operations Manager

      Account Transition for Incident Problem Change and Lead for Change Management

    • Dell Technologies

      Sept 2017 - Jun 2021
      Project Manager

    • Persistent Systems

      Jul 2021 - now
      Service Delivery Manager

  • Licenses & Certifications

    • ITIL Service Design (ITIL-SD)

      PeopleCert
      Dec 2021

    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Sept 2020

    • ITIL Continual Service Improvement (ITIL-CSI)

      PeopleCert
      Dec 2021

    • ITIL Expert Managing Across the Lifecycle (ITIL-MALC)

      PeopleCert
      Jul 2022

    • ITIL Service Operation

      AXELOS Global Best Practice

    • ITIL Intermediate in Service Transition

      AXELOS Global Best Practice
      Jul 2018

    • ITIL Service Strategy (ITIL-SS)

      PeopleCert
      Apr 2021