
Lisa Miceli

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Connect with Lisa Miceli to Send Message
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About me
Sr. Instructional Designer
Education

Roosevelt University
2004 - 2007Bachelor of Arts (B.A.) Psychology
Experience

Allstate
Aug 2007 - Jul 2024- Managed the design, implementation and maintenance of learning projects- Collaborated with key stakeholders and cross-functional teams to assess learning needs- Strategized effective learning solutions that support business goals and learning objectives- Tracked and analyzed metrics to evaluate the effectiveness of education- Led the creation and delivery of employee onboarding and skills development learning programs, resulting in an overall 50% increase in employee skill confidence- Spearheaded a countrywide virtual training program that automated onboarding for new insurance agents, increasing quote volume and production by 40% in the first year- Successfully executed countrywide education, marketing, communication and sales enablement project plans to support the launch of new insurance products, boosting revenue by 25% Show less - Developed storyboards, applying instructional design principles such as the ADDIE model, to effectively outline content flow and align learning methods with established learning objectives- Utilized multimedia tools to design engaging learning solutions in multiple formats, such as e-learning courses, videos, instructor-led training decks and job aids- Designed and implemented continued learning videos promoting products, systems and skills enhancements, resulting in over 10,000 views annually Show less
Instructional Design Lead/Project Manager
Jan 2021 - Jul 2024Education Content Designer
Aug 2007 - Jan 2021
Licenses & Certifications
- View certificate

Virtual Classroom Instructional Designer Certificate
Jan 2017
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