
Ken Kreager
Systems Analyst | Systems Programmer | Network Engineer | Mainframe Operator

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About me
Retired...
Education

The Ohio State University Fisher College of Business
-BSBA MIS
Experience

American Electric Power
Jan 1984 - Jan 1995Systems Analyst | Systems Programmer | Network Engineer | Mainframe Operator
Sarcom
Jan 1995 - Jan 2001Integration Architect and Practice ManagerManaged a group of professional service IT engineers for the Microsoft business practice. Exercised general project management skills, did pre-sales and post-sales technical support, created RFP responses for the professional services department, and did general client relationship management.

Baker & Hostetler LLP
Jan 1995 - Jan 1995IT SupervisorManaged the IT operations and support staff for the Columbus Ohio branch.

State Auto Insurance
Jan 2001 - Jan 2016Cross-IT department leadership role, directing a number of teams to successfully complete projects, update technology currency, increase IT maturity levels, managed merger and acquisition related activities, and add common metric and key performance indicator measurements for executive dashboards and business intelligence initiatives. Accountable for budgetary decisions and spending for infrastructure. Led multiple teams - server support, network support, enterprise storage, production control, app/dev support, help desk, client computing, enterprise collaboration systems support, mainframe systems programming and support, IAM (Identity and Access Management), data center facilities, and backup & disaster recovery teams. Led IT infrastructure strategic planning, budgeting, supplier and vendor oversight, and personnel career-planning tasks. Served as project manager by planning and approving initiatives, reporting group progress and IT metrics monthly to business and executive leadership.• Cloud Deployment and Migration Project - Led company initiative to deploy a new tier one application to Amazon Web Services (AWS). Directed a team of engineers, architects, and project managers to build out and move a set of business applications to the Cloud. Corporate strategy changed to “cloud first” for all new efforts. • Data Center Build & Migration Project – A stakeholder in a $20+ million data center build – responsible for requirements planning, validating, and specifications for raised-floor area to support projected growth. With minimum of business disruption, lead server, physical network, and storage teams in facility migration effort.• Mergers and Acquisitions Project - Led $2 million project to relocate and consolidate all IT assets from data centers in Missouri, Minnesota, Texas, and Connecticut to newly built data center in Ohio. Project virtualized and migrated services for 500+ users from five different company acquisitions, with minimal downtime. Show less Ensured smooth functioning of three separate operations – intel/open-systems server department, VMware virtualization department, and messaging and collaboration department comprised of MS Exchange email/efax/SharePoint.• Accountable for 12 direct-report team members as well as supporting teams, span of job duties encompassed formulating and executing group’s annual strategic operations and succession plans, creating and monitoring division budget, acting in human resource capacity to recruit, hire, train, and mentor staff, and managing vendors by engaging in contract negotiations and price-quoting activities.• Originated and implemented Microsoft SharePoint as group collaboration tool and documentation portal; due to efficiency and effectiveness the tool become the corporate standard. Show less
IT Infrastructure Manager
Jan 2009 - Jan 2016IT Manager
Jan 2006 - Jan 2009IT Supervisor
Jan 2003 - Jan 2006Application Systems Architect
Jan 2001 - Jan 2003

Franklin Computer Services - The Highest Value for the Best Price
Nov 2016 - Jan 2019IT DirectorResponsible for the planning, analysis, and architecture roadmap designs for all IT systems. Includes networking, server infrastructure, storage, and day-to-day operations. Creation and implementation of IT management processes and IT best practices to insure quality service delivery. Strategic IT consulting support for external customers.

NetJets
Jan 2019 - Feb 2023Senior Project Manager
Licenses & Certifications

VCP 4
VMware
VCP-Cloud
VMware
ITIL v3 Foundations
ITIL Certified
VCP5-DCV
VMware- View certificate
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Amazon Web Services Cloud Practitioner
Amazon Web Services (AWS)May 2019 .webp)
Lean Six Sigma Yellow Belt (ICYB)
The Council for Six Sigma Certification (CSSC)
Volunteer Experience
Disaster Relief
Issued by Hurricane Mathew on Oct 2016
Associated with Ken Kreager
Languages
- enEnglish
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