Ahmad Obeidat

Experience

• 

  SCCS

  Jan 2010 - Jun 2010

  Sales
• 

  Extensya

  Nov 2010 - Jan 2012

  CSR

  Provide Technical support to Leased lines corporate customers.• Provide Technical support to ADSL, WiMAX and Broadband services for individual customers.• Provide superior support by analyzing, diagnosing and resolving problems and request within service level agreements.

• 

  Zain

  Dec 2011 - Apr 2013

  Technical Support Advisor

  Provide Technical support to Leased lines corporate customers.• Provide Technical support to ADSL, WiMAX and Broadband services for individual customers.• Provide superior support by analyzing, diagnosing and resolving problems and request within service level agreements.

• 

  Zain Jordan

  May 2013 - now

  • Assist in managing the business continuity and disaster recovery program to ensure the availability and recoverability of all critical business services.• Assist in the Access management project implementation.• Facilitate the implementation of the “Information Security Incidents Handling process”, and ensure Security Incidents Logging across the organization.• Assist in developing Information Security Procedures.• Assist in managing the Risk Management program to ensure the implementation of adequate controls to provide the required assurance against risks, and ensure adequate follow up and reporting.• Conduct special studies and researches related to Information Security issues. Show less

  • Distribution & System Support

    Aug 2020 - now

  • VIP Accounts Manager

    Mar 2014 - Aug 2020

  • Information Security

    May 2013 - Feb 2014