Rodrigues T.

Experience

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  Coinford Construction Ltd

  Jul 2007 - Dec 2007

  IT Support Technician

  Key Responsibilities• Helping in-house customers with their computer problems• Ensure the efficiency of the IT networkKey Achievements• Implementing a shared wired network to allow better in-house communication

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  Installation Project Services Ltd

  Jan 2008 - Jan 2011

  IT Support Technician

  Key Responsibilities• Manage and repair the companies IT network• Maximize the stability of the company’s IT infrastructure• Mange the costs and usage of mobile handsets• Source Cheaper products for office useKey Achievements• Saved the company £20,000 per year by increasing network stability due to a previous faulty system• Reduced the mobile handset costs by £8,000 per year by changing their monthly contract plans• Saved the company £16,000 on computer products by negotiation costs with suppliers Show less

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  Home Rescue Computer Services

  Jan 2011 - Dec 2011

  Self Employed IT Support Technician

  Key Responsibilities• Repairing and upgrading customer computers• Marketing the company• Establishing customer relationshipsKey Achievements• Saving customers £60-£80 on their computer repairs• Gaining loyal customers through relationship building

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  Club21 UK Limited

  Jun 2012 - Dec 2013

  IT Support Technician

  Key Responsibilities• Responsible for the installation and maintenance of IT equipment including (but not restricted to) printers, scanners, Blackberry and iPhone handsets and workstations.• Diagnosis of desktop, application, networking and infrastructure issues.• Providing on-site, telephone and remote technical support across the UK.• Responsible for maintaining backups and for project work such as new builds.• Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and 2007, Windows Server 2003/2008, Active Directory management, Exchange 2003/2007, Blackberry Server/Windows Mobiles, ARCserve Backup, McAfee EPO 4.6. Show less

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  Guidance Technologies Ltd

  Jan 2014 - Sept 2014

  IT Support Engineer
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  KM IT Solutions

  Dec 2014 - now

  A Senior Engineer & Infrastructure Lead at the UK’s most prominent Information Technology Service Provider specializing in remotely managed solutions.Delivering a tailored approach to IT Support to provide a professional and cost effective IT infrastructure to emerging and small established businesses is our specialty. We provide a range of IT services to enable our clients to work efficiently, achieve targets and maximize their business potential.Our services include but are not limited to:- Consultancy- Cloud Migration- Hosted Exchange- Network and Infrastructure Management- Remote Management and Desktop SupportEnvironmental sustainability is a key driver for our business and we believe that many of our IT Services facilitate reductions in the carbon footprint of our clients. Migration to the cloud allows valuable office space to be used for other pressing business needs and introducing new technologies for collaboration reduces the time and costs associated with travel.All of our services are provided with the social welfare of the employees and an environmentally friendly working environment in mind. Show less

  • Senior Engineer & Infrastructure Lead

    Jan 2023 - now

  • Technical Team Lead

    Jan 2020 - Dec 2022

  • Senior IT Support Engineer

    Jan 2017 - Dec 2019

  • IT Support Engineer

    Dec 2014 - Dec 2016