Antony Joseph

Experience

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  IDOM service Excellence

  Aug 2007 - Aug 2008

  ZONAL POST PAID SHOWROOM COORDINATOR (Executive –Front Office )

  Supervised the overall daily operational of Zonal office front desk and 'MY IDEA' stores including hiring, discipline and scheduling of employees to ensure cost effective and quality operations. Responsible for all functions of the showroom including sales, customer service, inventory and technical troubleshooting. Ensured visual merchandising and in-store displays, analyzed transactions, improved processes and maximized resources

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  Monitor services

  Sept 2008 - Aug 2009

  ZONAL VAS COORDINATOR

  Responsible for achieving annual revenue and product performance targets. CoordinatedVAS sales through showrooms and retailers. Conducted market visits with the prepaid sales team and ensured the visibility of the company's VAS products in the market.

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  IDOM Services

  Aug 2009 - Sept 2010

  ZONAL SERVICE CENTER SUPPORT - PREPAID SHOWROOMS

  Supervised the overall daily operations of 'IDEA Point' stores including hiring, discipline, and scheduling of employees to ensure cost-effective and quality operations. Responsible for all functions of the showroom including sales, customer service, inventory, and technical troubleshooting. Ensured visual merchandising and in-store displays, analyzed transactions, improved processes, and maximized resources.

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  Horeitia Global W.L.L.

  Nov 2010 - Feb 2023

  H.R Officer

  Outgrowing to develop, advice on and ensure policies implementation for effective use of staff by ensuring to provide them significant opportunities to facilitate their performance and fulfill business aims that need to be accomplished. Responsible for ensuring management in the absence of HR manager. Significantly active in filling targeted loopholes hindering business objectives.