Benedicta Adawai

Experience

• 

  Torilo

  Jul 2015 - Jul 2021

  CLIENT SUPPORT/ PUBLIC RELATION MANAGER- I manage the Client Support Team who act as the main point of contact for clients. Typically dealing with the company most important clients. The Client manager have both internal and external responsibilities. Plans and manage Client’s relationship to maximise revenue and profit opportunities, while aiming to achieve the highest levels of customer satisfaction.-Primary objective is to support client needs right from inception and continually ensuring all clients are happy with our service. Client retention is their primary responsibility. -As a Client support manager I am responsible for managing the training of all clients. This will include producing training materials.Training ClientsSupporting Client needsEnsure issues are resolved promptly and effectivelyLiaise closely with the Tech team in providing support to clientsManage data analyst and client support team.SALES MANAGERResponsible for the success of Sales & Marketing Team. I liase with the management team to Coordinate sales territories, Targets, and goals for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.- Managing a successful sales team and ensure that the team consistently meet or exceed monthly sales performance targets. This entails many different tasks, including training sales employees, holding regular conference calls, reviewing team member expense reports, coaching, motivating and supporting the sales team, and ensuring that employees are achieving their sales goals.- I Work with a team to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales staff.- Develop sales strategies and approach for different sales climate and products Show less

  • Business Development Manager

    Dec 2015 - Jul 2021

  • Business Technology Advisor

    Jul 2015 - Nov 2015
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  Self-employed

  Jan 2020 - now

  Sales And Marketing Specialist