Arsh Acharya

Experience

• 

  HDFC Bank

  Feb 2013 - Feb 2021

  Managed Retail Assets Applications including FinnOne LOS, LMS, and Web Collections. • Resolved live production issues (S1-S6 tickets) and provided workarounds. • Optimized IBM WebSphere & Oracle WebLogic servers for improved performance. • Led VAPT/AppSec remediation and EOD process enhancements. • Ensured seamless software upgrades, system integrations, and vendor coordination. Production Support, System AnalystExpertise in Change Management, Release Management, Installation, Support, Incident and Problem Management. Managing and Resolving incidents and issues which occur on day to day basis, Ensuring the systems are up 24x7.

  • Manager

    Oct 2018 - Feb 2021

  • Deputy Manager IT

    Nov 2015 - Oct 2018

  • Assistant Manager

    Feb 2013 - Oct 2015
• 

  IDFC FIRST Bank

  Feb 2021 - now

  Senior Technology Delivery Manager

  Technology Delivery Manager | IDFC First Bank Ltd., Mumbai | Feb 2021 – Present • Managed Application Infra & IT projects for FinnOne, BRS OPS, and Tejora applications. • Led Oracle 19c DB upgrade and improved EOD/EOW/EOM processes by 40%. • Implemented DR drill for FinnOne, ensuring business continuity readiness. • Spearheaded LDAP integration, automation, and security compliance projects. • Managed a 10-member Middleware & DBA team, streamlining production support. • Collaborated with vendors and stakeholders for seamless application support. • Led SIEM, DAM, and Dynatrace integrations for enhanced IT security & monitoring. Show less