Tim Fox

Experience

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  Bellsystem 24

  Jan 1995 - Jan 1996

  Language Project Coordinator

  • Key role in the development, coordination, and assessment of a pilot project teaching English via video conferencing units.• Evaluated weekly progress/performance of 60 students with various language abilities.

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  ULTRA Limited

  Jan 1995 - Jan 1996

  Language/Cultural Instructor

  • Taught Business English and American culture at a variety of well-known companies including: Hitachi, Mitsubishi, Master Foods, Movie Television Inc., Visa International, BMW Japan, Renown Inc., and Oji-Yuka Synthetic Paper.• Responsible for assessing students’ abilities and creating specific curriculum accordingly.• Consistently maintained contract renewals at an above average level.

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  Trinity Academy

  Jan 1996 - Jan 2000

  Head Teacher

  • Made hiring determinations on English language instructors for the Academy.• Responsible for the day to day supervision and training of all English language instructors.• Accountable for all aspects of the English Department; evaluated school in annual and monthly reports.• Acted as a liaison between Japanese and foreign staff with regards to language and cultural aspects.• Editor of The Trinity Times (A quarterly English language Interschool magazine).• Presented at national school conventions: ‘Vocabulary: understanding, learning, and teaching,’ ‘Evaluating your practice activities,’ ‘Confluent Design: Student Centered Teaching,’ ‘Using Pictures in the Language Classroom.’ Show less

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  Kumamoto University, JAPAN

  Jan 2001 - Jan 2003

  Adjunct Professor of English

  • Responsible for 7 to 9 daily classes each with 25 to 30 students of various levels.• Developed and implemented materials for a student-centered curriculum (still used by university today).- Responsible for all aspects of a year course with 50 students at low to intermediate levels.

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  San Marcos, Vista, and Oceanside School Districts

  Jan 2004 - Feb 2010

  Education Professional

  Ranchos Buena Vista High School, Vista, California 2008 – 2009 • Substitute teacher for 9-12 grade classrooms covering all subject areas.• Supervised the philosophy club.Sing N’ Speak Spanish, San Diego, California 2004 – 2006 • Taught one year Spanish Course (beginning level) to 8 groups of 6-12 students from kindergarten to 6th grade.Mission Hills High School, San Marcos, California 2004 – 2006 • Taught 5 Spanish classes each semester with 28 to 34 students with diverse backgrounds (9th to 12th grade).• Created unique curriculum addressing the specific needs and interests of students in line with State and National Standards. Show less

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  DigitalMojo, Inc.

  Jan 2010 - Feb 2014

  Manager of Training & Quality Assurance

  Employed as Manager of Training and Quality for this high volume online marketing services company. Oversaw all aspects of quality assurance tied to innovative training programs for At&t, Dish Network, Comcast, Time Warner Cable, Frontier Communication, Qwest, and Charter Communications. Successfully selected, launched and managed inbound sales call centers in Makati, Philippines and Managua, Nicaragua.Built company's Quality Assurance department from ground up -policies and procedures now a benchmark for partner companies.Managed a team of 13 Quality Analysts at multiple call centers.Developed and designed company information portal which includes all company processes, procedures, and product information.Led launch efforts and served as Project Manager for new client companies and integrations.Coordinated with various stakeholders on planning, implementing and evaluating training programs. Show less

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  Sobongo

  Mar 2014 - Mar 2015

  Training/Compliance Consultant

  On an ongoing contractual basis, provide support and consultation to the #7 Dish Network reseller in the United States.Designed and set-up a Dokuwiki (Centralized library) information portal for company. All POS information easily accessible for 50+ sales agents.Developed training curriculum--products and procedures for At&t, Century Link, Comcast, Time Warner Cable, and Charter Communications.Chief architect to design/implement QA form to drive quality and compliance.

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  Japan Experience

  Aug 2014 - Dec 2014

  Business Consultant

  Currently working on a by-project basis for the #1 travel company in France for travel to Japan.Composing Business Feasibility plan for development in the United Stated.Designed and conducted an extensive audit of Japan Rail Pass orders with "awaiting payment" status;provided recommendations to mitigate lost opportunities based on audit analysis. Project resulted in significant increase in completion rate.