Sergio Masjuan

Experience

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  SEIDOR

  Nov 1997 - Jun 1999

  Analista y Director de Proyectos Oracle
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  VIDRES S.A.

  Jan 1999 - Jan 2006

  Director TIC
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  Argenta Ceramica S.L.

  Dec 2006 - Jun 2008

  Director TIC.

  Implantación de Saptile sobre SAP Business Suite.

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  Ceramicas Diago

  Jul 2008 - Dec 2008

  Director TIC
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  Colorker, S.A.

  Dec 2008 - Aug 2012

  Director TIC

  Reducción de costes y mejora de procesos mediante las TIC. Adecuación a la LOPD.

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  Kerakoll

  Oct 2013 - Oct 2013

  IT Trainer

  Formación Microsoft MapPoint 2013.

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  SEIDOR

  Oct 2013 - now

  As Service Quality Manager in SAP Application Maintenance Managed Services, I manage the transition of current SAP opperative services in customers to Seidor Managed Systems Center, including change, knowledge, communication management and continuous improvement). Once the new service is opperating, I manage all Service Quality scope : Service Level Agreements, Product development best practices and documentation and ITSM processes methodology fullfillment, within ITIL and SAP best practices. As AMS Bid Manager I'm responsible for managing bids generally in response to request for proposals (RFPs) from customers, but also as proactive pursuits for business. I orchestrate the creation of the solution and proposal as ‘Bid Project Manager’ ensuring compliance with customer requirements while highlighting company value proposition. I often work with company board directors and C-level management (i.e. CEO, CFO) to bring and deliver strategic approaches to win bids. I ensure the smooth running of the bid for a project within the correct time and financial parameters, and manage the relationship with the client. I work in conjunction with a bid director and often with specialists in the construction and built environment industries to create and manage the bid for a project. Show less

  • SAP AMS International Presales Manager, SAP AMS BID Manager

    Apr 2023 - now

  • AMS Quality & Bid Manager

    Oct 2013 - now