Carlos Otoya

Experience

• 

  Cintas

  May 2005 - Aug 2005

  Operations Intern

  • Supported the production manager in supervising a high-volume industrial laundry.• Designed and implemented a comprehensive operations training manual, enhancing efficiency and productivity.

• 

  TK Elevator

  Jan 2006 - Mar 2009

  New Equipment Sales Representative

  • Held an impressive 33% yearly market share for hydraulic elevators in Miami Dade, City of Miami, and City of Miami Beach and a staggering 90% in the Florida Keys.• Conducted certified training seminars for the American Institute of Architects (A.I.A.), educating architecture and construction firms on vertical transportation.• Designed vertical transportation solutions for important projects across Miami, Puerto Rico, and the Keys.

• 

  Multimet CIA LTDA

  Apr 2009 - Mar 2011

  General Manager

  • Oversaw end-to-end operations, from sales and finance to production. • Held strategic sessions with company owners, ensuring transparency and business alignment.• Managed and supervised technical, production, and administrative personnel.

• 

  Ricoh USA, Inc.

  Apr 2011 - Oct 2011

  Major Account Manager

  • Played a pivotal role in fostering new business and establishing long-term client relationships.• Skillfully managed and grew key accounts, ensuring premium customer service.

• 

  Corpac

  Oct 2011 - now

  • Provide strategic leadership to the inside sales team to achieve sales targets and foster revenue growth.• Oversee client relationship management, account growth, and revenue maximization.• Enhanced client experiences via collaborations across diverse teams.• Continuously assess market dynamics and competition to refine sales strategies.• Leverage data-driven insights for decision-making and performance optimization. • Ensured integration between corporate and multiple state business hubs.• Pioneered production strategies, aligning closely with the EVP of Sales.• Drove project profitability and managed risk assessment for complex deals. • Exceeded sales targets, maintaining robust profit margins and expanding client base.• Developed and implemented an innovative estimating tool, boosting accuracy and efficiency.

  • Inside Sales Manager

    Jan 2017 - now

  • Sales And Production Manager

    Jan 2014 - Jan 2017

  • Account Manager

    Oct 2011 - Jan 2014