Jean O'Connor

Jean O'Connor

Management Consultant

location of Jean O'ConnorDublin, County Dublin, Ireland

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  • Timeline

  • About me

    HR Leader (ex Microsoft, ex Accenture)

  • Education

    • Trinity College Dublin

      2009 - 2011
      MSc Organisational Behaviour
    • Irish Management Institute

      2004 - 2007
      BA Hons (First) Management
  • Experience

    • Accenture

      Sept 1996 - Jan 2006
      Management Consultant

      Worked across numerous global multi-sector client and internal programmes – with a primary focus on HR Operations, Organisation Design, Change Management and Outsourcing. These roles included that of People Transition Lead for multiple global outsourcing engagements

    • Special Olympics World Summer Games 2003

      Sept 2002 - Jul 2003
      Training Manager

      Took leave of absence to take on the role of Volunteer Training Lead for the SOWSG

    • Microsoft

      Feb 2006 - Sept 2023

      The Human Resources (HR) Services centre of excellence provides operational and support services for Microsoft HR programs, with primary areas of focus being customer support services, core HR operations (HR data administration, onboarding, leave administration, staffing, learning and development), business process optimization, HR online solutions, and project management for over 220,000 employees across 100+ countries.Responsible for accelerating service delivery maturity across the HR Shared Services centre network and partnering with the senior leadership team to prepare for transformational shifts to enable greater support and employee experience scenarios. Show less

      • Director, HR Service Delivery Enablement

        Mar 2022 - Sept 2023
      • Director, HR Privacy

        Sept 2018 - Mar 2022
      • Senior Operations Program Manager, Europe

        Oct 2017 - Sept 2018
      • Senior HR Operations Manager, Western Europe

        Sept 2016 - Sept 2017
      • Senior Operations Program Manager, Global HR Operations

        Jan 2016 - Sept 2016
      • HR Operations Manager, Central & Eastern Europe

        Apr 2015 - Dec 2015
      • Operations Program Manager, Global HR Operations

        May 2010 - Mar 2015
      • HR Project Manager

        Feb 2008 - Apr 2010
      • HR Business Partner

        Feb 2006 - Feb 2008
  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      Aug 2009
    • Certified Information Privacy Manager (CIPM)

      IAPP - International Association of Privacy Professionals
      Nov 2020
    • Certified Information Privacy Professional (CIPP/E)

      IAPP - International Association of Privacy Professionals
      Oct 2020