Jean O'Connor

Experience

• 

  Accenture

  Sept 1996 - Jan 2006

  Management Consultant

  Worked across numerous global multi-sector client and internal programmes – with a primary focus on HR Operations, Organisation Design, Change Management and Outsourcing. These roles included that of People Transition Lead for multiple global outsourcing engagements

• 

  Special Olympics World Summer Games 2003

  Sept 2002 - Jul 2003

  Training Manager

  Took leave of absence to take on the role of Volunteer Training Lead for the SOWSG

• 

  Microsoft

  Feb 2006 - Sept 2023

  The Human Resources (HR) Services centre of excellence provides operational and support services for Microsoft HR programs, with primary areas of focus being customer support services, core HR operations (HR data administration, onboarding, leave administration, staffing, learning and development), business process optimization, HR online solutions, and project management for over 220,000 employees across 100+ countries.Responsible for accelerating service delivery maturity across the HR Shared Services centre network and partnering with the senior leadership team to prepare for transformational shifts to enable greater support and employee experience scenarios. Show less

  • Director, HR Service Delivery Enablement

    Mar 2022 - Sept 2023

  • Director, HR Privacy

    Sept 2018 - Mar 2022

  • Senior Operations Program Manager, Europe

    Oct 2017 - Sept 2018

  • Senior HR Operations Manager, Western Europe

    Sept 2016 - Sept 2017

  • Senior Operations Program Manager, Global HR Operations

    Jan 2016 - Sept 2016

  • HR Operations Manager, Central & Eastern Europe

    Apr 2015 - Dec 2015

  • Operations Program Manager, Global HR Operations

    May 2010 - Mar 2015

  • HR Project Manager

    Feb 2008 - Apr 2010

  • HR Business Partner

    Feb 2006 - Feb 2008