Deepak Takale

Experience

• 

  Tata Technologies

  Dec 2018 - now

  • Managing the hardware and software requirements for the two sites, which have a combined capacity of more than 1500 users and seven reportees.• Planning a budget for IT-related resources.• Management of the project lifecycle for designing CAx environments, including requirement collecting through customer engagement, feasibility assessment, infrastructure preparedness, evaluation of IT requirements, configuration, implementation, and technical query resolution.• Working together with program managers, clients, and suppliers to deliver and upgrade engineering CAx support requirements effectively. Coordinated key technical issues with CAx vendors and maintained CAx systems. Integration of CAx applications with PDM systems.• Managing and assisting internal IT team including NOC, INFRA, ITAM, and INFOSEC on various site-related IT environments activities.• Obtaining and managing CAx and PDM/PLM tool licenses.• Installation, configuration, authorization, upgrade, and renewal of Engineering CAx licenses at servers.• Active participation and collaboration with new customers optimization.• Providing cost-effective solutions for ongoing and one-time operations. Automating using batch script in the setup of new environments and upgrading existing one is a cost-effective way to reduce the number of man hours required.• Management of preventive and breakdown maintenance through service partners.• Ensuring compliance with SLAs for IT-related service requests.• Management of compliance in accordance with TTL policies and ISMS.• The SPOC for all IT function audits and the ISMS standard requirement procedure in IT operations.• Assisting the team with various issues and escalations, analyzing the MIS of IT-related operations, and discussing with the management for challenges and support requirements. Show less • Managing the site's infrastructure and software requirements. Managing IT support for 800+ users through 4 reportees.• Management of IT operations support to end users.• Providing internal stakeholders, clients, and other parties with engineering CAx assistance. Coordinated technical issues and kept CAx systems up to date by working with CAx providers. Managing the OS installation, LAN/WAN connectivity management, OS and various antivirus security patch deployment, server vulnerabilities as per compliance requirement.• Obtaining and managing CAx and PDM/PLM tool licenses. Establishing and maintaining methods and procedures for configuring CAx tools.• Managing and assisting internal IT team including NOC, INFRA, ITAM, and INFOSEC on various site-related IT environments activities.• Ensuring that service delivery occurs within SLA and with the least possible impact on business operations.• Providing cost-effective solutions for ongoing and one-time operations. Automating using batch script in the setup of new environments and upgrading existing one is a cost-effective way to reduce the number of man hours required.• Keeping track of software and hardware licenses for ISO audits. Managing the internal audit process to make sure that all service delivery procedures are followed. Completed ISO27001:2013 Internal Auditor Training• Be a team mentor, provide the team direction and advice, comprehend their issues, and assist them in overcoming them so they may perform better. Show less • During COVID supported WFH for end users and ensured that the ISMS compliance criteria were met throughout WFH. Assets were located, prepared, and assigned to end users in accordance with the SEZ norms and protocols. Ensuring that WFH users would receive ongoing support to maintain business continuity. Planning, monitoring, and supporting RTO post-COVID.• Managing the site's infrastructure and software requirements. Managing IT support for 800+ users through 4 reportees.• Management of IT operations support to end users as per SLA through ticketing tool.• Providing internal stakeholders, clients, and other parties with engineering CAx assistance. • Managing and assisting internal IT team including NOC, INFRA, ITAM, and INFOSEC on various site-related IT environments activities.• Setup of engineering labs in various educational institutions, including networking basics, client-server licensing, administration, and client configuration for 3DExp R2017x, 2018x, and 2019x, PTC Windchill Server setup, and Creo Parametric integration with Windchill PDM link 9/10/11.• Ensuring that service delivery occurs within SLA and with the least possible impact on business operations.• Providing cost-effective solutions for ongoing and one-time operations. Automating using batch script in the setup of new environments and upgrading existing one is a cost-effective way to reduce the number of man hours required.• Keeping track of software and hardware licenses for ISO audits. Managing the internal audit process to make sure that all service delivery procedures are followed. Completed ISO27001:2013 Internal Auditor Training• Be a team mentor, provide the team direction and advice, comprehend their issues, and assist them in overcoming them so they may perform better. Show less

  • Team Lead - IT Business Partner

    Jul 2023 - now

  • Sr. Consultant - IT Operations

    Jul 2021 - Jul 2023

  • Consultant - IT Operations

    Jul 2013 - Jun 2021

  • Consultant - IT Operations

    Dec 2018 - Jan 2019