Tanmay Mehta

Experience

• 

  Capgemini

  May 2020 - Aug 2022

  Business Analyst

  - Led the migration of a large e-commerce client’s infrastructure to a hybrid cloud, aligning business and technical goals. - Conducted data analysis, reducing server costs by 25%. - Designed a cloud migration roadmap with cross-functional teams using Agile and AWS services. - Managed project timelines in JIRA, achieving zero downtime during migration. - Optimized resources, resulting in a 35% cost reduction and 20% decrease in operational expenses. - Created performance reports in Power BI to track system improvements post-migration. Show less

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  Capital One

  Jun 2023 - now

  Business Analyst

  - Facilitated workshops with small business owners to identify onboarding pain points and prioritize needs. - Collaborated with teams to automate manual tasks, enhancing accuracy and reducing intervention. - Created a project plan and roadmap, aligning stakeholders on objectives and resources. - Analyzed application abandonment rates using SQL to optimize onboarding processes. - Managed client relationships and tracked progress with Salesforce CRM, generating insights for client acquisition. - Developed Tableau dashboards for monitoring KPIs and enabling data-driven decisions. - Reduced application processing time by 40% through automation and workflow improvements. - Increased new client acquisition by 25% by enhancing the onboarding user interface. - Used JIRA and Agile methodologies to ensure timely project delivery and milestone achievement. Show less