Christopher Vazquez

Experience

• 

  Securitas Security Services USA, Inc.

  May 2006 - May 2008

  Security Officer

  Performed Data Center Security protocols and proceduresFirst point of contact for Data Center customers and vendors

• 

  Equinix

  May 2008 - Dec 2018

  Project Management, including, ...Identify areas of improvement, single point of failure and propose solutionsWork with cross functional groups to implement facility and/or operational changesVendor managementFacilitate Data Center tours for customers and Executives Facility maintenance including, ...Repair, Install and decommission of Data Center equipment (100% uptime, no customer impacting errors for 5 years in a row)Troubleshooting, problem solving, reporting and creating trend chartsAssisting customers with power and cooling issues Working with various programs such as ALC, BCM, MaximoWork with cross functional groups daily: EOC, ESD, Global Ops Engineering and more24/7 emergency POC and availability Trainer for all new Engeriers joining the team Show less Provide customer service in person, per email and phone Track and record all customers and Internal shipments by creating logs, reports and updating orders dailyCreate and manage POs for Data Center staffProvide knowledge of equipment and process involved in cage build-outs, and custom orders Work with cross functional groups daily: Technicians, Engineers, Electricians, ERC, IM, Sales Problem solving to meet customer needsMulti-tasking between various projects and customer needsMore job duties upon request Show less

  • IBX site Engineer IV

    May 2012 - Dec 2018

  • Warehouse Specialist

    May 2008 - May 2012
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  CoreSite

  Jul 2019 - now

  Datacenter Operations Manager