Ritika Malik

Experience

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  IBM

  Sept 2010 - Apr 2012

  IT Specialist

  IBM gave me the vision and established my expertise to work positively in a working environment while applying my IT knowledge practically. For Videocon, Managed all types of CDR requests for all VTL users from various circles; Consolidated all level Analysis with their CRM & brought down the pendency of all the issues. Interacted with the concerned teams and troubleshooter all customer issues.For Vodafone, worked as a specialist in Integrated Technology Delivery & Telecom Business Operations: Managed the ePOS ensuring troubleshooting within TAT. The role involved working on MIS & i-Reporting related issues as well. Completed all the allocated assignments within given timelines. Received Special Thanks from users as well, in meeting the business goals. Show less

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  The Research Pacific Group

  May 2014 - Jan 2018

  Manager (Client Servicing and BD)

  Worked as the project lead and researcher for numerous international brands as clients handling end to end projects focusing upon continuous exploration through pre post and ongoing products services and advertisements market researches

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  Chaos Global

  Feb 2018 - Aug 2018

  Research and Strategy Consultant

  Working at Chaos Global made me realise the complexities of a brand. It has lead me to explore more opportunities in company strategy and Research.

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  Combine Ways

  Aug 2018 - now

  Co-Founder & Business Consultant

  Enable end-to-end Business Consulting projects incl. Market Research, Digital Marketing, Go-To-Market strategies. Supporting businesses in implementing these product / service applications in India and globally has always been an interesting challenge.