Jose Alberto Ramirez Perez

Experience

• 

  Tek Experts

  May 2017 - Aug 2018

  Windows Server Support Engineer

  • Responsible for support enterprise-sized Windows Server environments (Windows Server 2008r2, 2012r2, 2016).• Manage Windows Active Directory (users, computers, groups, and group policy management).• Configuration and troubleshooting networking issues: AD, AD replication, Group Policy Management, Certificates, TCP/IP, DNS, DHCP, SMB, DFS, IPSec, Firewall, RRAS, NLB, NPS, DirectAccess, VPN, SNMP, WebDav, Hyper V and VMware.• Performs diagnosis and escalation for issues needing escalation and offers advanced technical hands-on troubleshooting / root cause isolation skills.• Networking trainer for new employees. Show less

• 

  Microsoft

  Sept 2018 - now

  • Sr Technical Advisor

    Nov 2019 - now

  • Support Engineer

    Sept 2018 - Nov 2019