Jose Alberto Ramirez Perez

Jose Alberto Ramirez Perez

Windows Server Support Engineer

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  • Timeline

  • About me

    Sr Technical Advisor en Microsoft

  • Education

    • Colegio Tecnico Profesional Dulce Nombre

      2014 - 2016
      Networking Technician
    • Universidad Americana (CR)

      2017 - 2021
      Bachillerato Systems Engineering
  • Experience

    • Tek Experts

      May 2017 - Aug 2018
      Windows Server Support Engineer

      • Responsible for support enterprise-sized Windows Server environments (Windows Server 2008r2, 2012r2, 2016).• Manage Windows Active Directory (users, computers, groups, and group policy management).• Configuration and troubleshooting networking issues: AD, AD replication, Group Policy Management, Certificates, TCP/IP, DNS, DHCP, SMB, DFS, IPSec, Firewall, RRAS, NLB, NPS, DirectAccess, VPN, SNMP, WebDav, Hyper V and VMware.• Performs diagnosis and escalation for issues needing escalation and offers advanced technical hands-on troubleshooting / root cause isolation skills.• Networking trainer for new employees. Show less

    • Microsoft

      Sept 2018 - now
      • Sr Technical Advisor

        Nov 2019 - now
      • Support Engineer

        Sept 2018 - Nov 2019
  • Licenses & Certifications