Jaime May

Experience

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  Lowe's Companies, Inc.

  Feb 2007 - Jun 2010

  Loss Prevention Manager

  Ran background checks on individuals to obtain data on character, financial status and personal history.Conducted investigations regarding suspected incidents of external fraud, employee theft, and embezzlement. Investigated calls and complaints and responded quickly to medical emergencies, bomb threats, fire alarms, theft, accidents and other hazards.Implemented video surveillance, motion detection, and closed circuit television systems to aid in monitoring the premises and recommended improvements in the security system and procedures.Developed procedures for the emergency response and crisis management, physical security, information protection, incident management, and investigation units and trained all the new hire employees.Analyzed data for regional, district and local store management to identify organized retail theft movements in various states. Reduced general liability claims by 65% through safety audits and training.Conducted site reviews and security audits and made recommendations to management based on findings and counseled management on how to cut spending without compromising the safety and security of the company’s assets.Communicated and enforced compliance with federal, state, and local laws while emphasizing company standards of professionalism and safety. Show less

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  Cost Plus World Market

  Aug 2010 - Apr 2012

  Supervisor, Beverage Department Head, and Stock Lead

  Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Reorganized the sales floor to meet company standards. Directed and supervised employees engaged in sales, inventory tracking, and reconciling cash receipts.Wrote order supply requests to replenish merchandise.Trained all new managers on store procedures and policies.Contributed to merchandising ideas at team sale meetings.Maintained daily records of all transactions. Show less

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  Earth Fare

  Apr 2012 - Nov 2012

  Scan Coordinator

  Displayed courtesy and strong interpersonal skills with all customer interactions. Trained new employees and explained protocols clearly and efficiently. Responsible for pricing and display signs for an entire store. Created up to 8,000 shelf tags and made up to 50 chalk board sign displays in a monthly time frame.Worked with various in store and corporate staff to report and maintain the accuracy and integrity of the store pricing and sign displays.Received multiple recognition's for achieving and exceeding company standards in scan percentage. Show less

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  X Bar Consulting

  Nov 2012 - Jun 2015

  VP, Compliance Officer, and Administrative Manager

  Assisted clients with a variety of services to ensure compliance with the Department of Transportation, local, and state agencies.Designed electronic filing systems and maintained electronic and paper records.Received and screened a high volume of internal and externalcommunications, including emails and social networking sites.Managed all accounts receivable, accounts payable, and provided forecasting for current and future financial expenditures.Initiated and conducted Board of directors meeting. Show less

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  Global Link Sourcing, Inc.

  Dec 2014 - Jan 2016

  Logistics, Accounting, and Inventory Manager

  Created and maintained numerous excel, word documents and invoicing programs to track and compile a variety of data for daily, weekly, monthly, quarterly and yearly purposes Processed, shipped and confirmed new orders and fulfilled sample shipping requests along with recording all returns and warranty issues within 5 internal companiesHandled incoming and outgoing tractor trailer loads and containers Created programs and maintained warehouse organization and inventory integrity within five companies and several satellite warehousesCommunicated and taught team members processes, sales numbers and spreadsheets for knowledge accuracyTook initiative to improve systems workflow and processes to continue company’s success Show less

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  Hilton

  Jan 2016 - Nov 2016

  Accounts Payable and Receivable

  Reviewed payables for accuracy and full supporting documentationResearched vendor statements and investigated discrepancies and create needed reportsMaintained Accounts Payable vendor records and filesBalanced general ledgerClosed out general ledger at month end and quarter endPrepared receiving documents for paymentPrepared documents for storage and fillingDirected/Assisted with weekly payment and balancing accountsProcessed and reviewed all department expense reports and validated charges with department leadershipAssisted others with workload when necessary Show less

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  Knife River Corporation

  Oct 2019 - Aug 2023

  Managed the dispatch team, 35 drivers, support staff personnel, and outside vendors which included orientations, new hire, and DOT paperwork accuracy. Trained and coached the team on dispatch, shipping trucks, and quality control and assurance procedures to include tracking trucks and orders accuracy to provide excellent customer service to include proper licensing and paperwork for traveling across state lines. Visited job sites and customers to ensure expected product was received, the customer was satisfied, and diffused any issues. Reported findings to the appropriate leadership for corrective actions. Entered Heavy Job timecards daily and weekly for 40 plus team members. Designed and tracked a variety of reports and spreadsheets to show financials and profit and loss within the department. Assisted in creating budgets and business plans for current and future years growth. Managed budgets and spending on company cards for myself, peers, and management. Conducted daily, weekly, and monthly meetings. Developed presentations to recapped sales numbers, budgets, opportunities, and strengths to the executive management team and the division president.Provided Inventory Control on Fuel, Ready Mix, Asphalt, and Aggregate for the Idaho and Utah regions on a daily, weekly, monthly, quarterly, and yearly basis.Researched vendor statements and investigate discrepancies and produced and received purchase orders. Manage all fuel cards, keys, and inventory for the entire Division. Processed and reconciled all tickets and invoices for Ready Mix, Asphalt, and Aggregate business lines and matched them to the correct jobs, accounts, projects, and customers on a daily, weekly, and monthly basis. Entered information into a variety of computer applications such as JWS, JDE, Command, and online applications. Developed procedure/training manuals and managed customer and contract billing accounts for invoice and payment accuracy. Show less

  • Operations Manager, Sr Accounting Clerk and Customer Accounts Manager

    Nov 2016 - Aug 2023

  • Dispatch Manager

    Oct 2019 - Mar 2022
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  POWER Engineers

  Aug 2021 - Aug 2023

  Business Analyst and Administrative Assistant

  Executes tasks with the legal department that consist of ensuring accuracy on all legal documents, contracts, redlining documents, creating work scope variances, purchase orders, certificates of insurance, and lien waivers for the Business Unit. Consults with the customer and the Business Unit to ensure contract accuracy and addresses concerns and validates customer satisfaction. Maintains and compiles various department reports for Federal and nonfederal departments consisting of burn rates, statistic data, financial, and schedule related items for the Business Unit Director. Creates training metrics to help forecast future project needs and compliance within the business unit along with streamlining the onboarding plans for four departments. Supports the Department Managers with expansion of production efficiency, quality initiatives and key performance indicators. Assists with Microsoft Dynamics and Project Wise for the coordination and tracking of data for all Business Unit efforts. Completes and validates a variety of reports on POWER BI, Projects Interface, PST and Oracle platforms. Manages the Business Unit Directors continuing education to maintain the LEED Certifications and Professional Engineering Licenses. Reports monthly, all Business Plan and Action Item updates to the Business Unit Director. Works with the Project and Program Management staff to ensure that all hours are being allocated to the proper tasks within that project. Prepares budgets and various financial reports monthly and quarterly to include contracts, invoices and expenses. Show less

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  Cushman & Wakefield

  May 2022 - now

  I provide assistance to the facility management team and the client customer to ensure successful service delivery of the client facility and program needs.• Providesgeneral overall facility management services• Addresses client inquiries and concerns ensuring timely and quality issue resolution and service delivery• Follow up with clients to ensure customer satisfaction• Respond to all facility inquiries and complaints, verify problem and take the necessary corrective action• Remain knowledgeable regarding all operational aspects of building systems• Coordinate with outside contractors for the service and repairs of equipment• Follow protocol for effective building-specific maintenance and safety procedures• Maintain on-going communication with contractors, client, and team• Assist with the inspection of the sites within the assigned building portfolio• Create work orders and assign work orders to appropriate personnel. • Report on open and closed work orders and check the status of open work orders with the assigned party• Request, review and submit work orders, bids and proposals from vendors• Verify final invoice pricing and process payments in a timely manner• Assist in the monitoring and assessment of vendor performance• Manage complex work orders such as environmental issues and disaster recovery• Manage service and performance of vendors and landlords for timely completion of jobs• Create and record appropriate written communication between all parties• Communicate frequently with client, landlords and vendors to resolve issues and provide project status updates• Provide process and procedures training and direction to new associates• Coordinate special events in support of client• Assist with measuring and reporting key performance indicators against service level agreements Show less

  • Assistant Site Facility Manager

    May 2022 - now

  • Program Manager and Facility Coordinator

    May 2022 - May 2024

  • Assistan Facilities Site Manager

    May 2022 - May 2024