Galiya Dinis

Experience

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  Travel agency

  Oct 2013 - May 2017

  Travel agent

  In my role as a Travel Agent, I have been actively involved in the organization of various tourist services, which include meticulously planning and executing travel itineraries tailored to the specific needs of our clients. My responsibilities encompass the issuance of travel vouchers and visas, ensuring that all the necessary travel documentation is accurate and provided in a timely manner. A significant part of my job involves direct communication with both B2B and B2C clients. This requires not only a deep understanding of their travel needs and preferences but also the ability to provide exceptional customer service. Building and maintaining strong relationships with clients has been a key focus, and it has enabled me to understand and meet their travel requirements effectively.Moreover, I have extensive experience working with various booking systems. This includes managing reservations, accommodations, transportation, and other travel-related services. My proficiency with these systems has allowed me to streamline the booking process, making it more efficient and user-friendly for our clients.Overall, my role in the travel agency is characterized by a strong commitment to providing top-notch travel solutions, ensuring client satisfaction, and staying updated with the latest trends in the travel industry. Show less

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  Tecedu

  Oct 2017 - now

  • Business Development Manager

    Jul 2020 - now

  • Lead Capability Consultant

    Feb 2020 - Jul 2020

  • Capability Consultant

    Oct 2017 - Feb 2020