SMITA MUKHERJEE ' Dip TD'

Pune, Maharashtra, India

+91 xxxx xxxxx

[email protected]

9000 followers

Timeline
Jan 2000 - Jan 2001
FOA
Ananda In The Himalayas
Jan 2001 - Jan 2003
Cares
GE HealthCare
Aug 2005 - May 2009
Lecturer
Institute of Hotel Management , Jodhpur
Oct 2009 - Jul 2011
Asst. Training Manager
Courtyard By Marriott, Gurgaon( Pre- Opening)
Aug 2011 - Oct 2012
Manager Training
Doubletree by Hilton & Hilton New Delhi - Noida-Mayur Vihar( Pre-Opening)
Nov 2012 - Jul 2014
Training Manager
Marriott
Aug 2014 - Jul 2016
Manager Training
Trans Maldivian Airways
Jun 2016 - Sept 2018
Learning and Development Manager
Accor
Oct 2018 - Jun 2019
Complex Director
Hilton
Jun 2019 - Apr 2021
Assistant Director Of Human Resources
JW MARRIOTT MUMBAI JUHU
May 2021 - Jun 2022
Director Human Resources
The Westin Pune Koregaon Park - India
Jun 2022 - Feb 2024
Director of Human Resources
The Westin Mumbai Garden City - India
Current Company
Feb 2024 - now
Director of HR Ops
JW Marriott Marquis Hotel Dubai
Skills
Soft skills
Employee engagement
Team building
Employee relations
Talent acquisition
Employee training
Performance management
Teamwork
Auditing
Customer satisfaction
Hotel management
Training delivery
Revenue analysis
Organizational development
Hospitality industry
Finance
Banquets
Talent management
Recruiting
Performance appraisal
Hr consulting
Rooms division
Brand management
Hris
Food & beverage
Team management
Front office
Hospitality management
Personnel management
Customer service
Restaurant management
Micros
Social skills
Operations management
Hr policies
Organizational
About me
Director Human Resources
Education
- St. johns dlw varanasi
  1996 - 1997
- St. johns dlw
  1996 - 1997
  10+2 science
Experience
- Ananda in the himalayas
  Jan 2000 - Jan 2001
  Foa
- Ge healthcare
  Jan 2001 - Jan 2003
  Cares
- Institute of hotel management , jodhpur
  Aug 2005 - May 2009
  Lecturer
  Institute of Hotel Management , Jodhpur 200. worked as Food and Beverage faculty and looked after training and campus.Also managed Capacity building classes for hoteliers in Rajasthan
- Courtyard by marriott, gurgaon( pre- opening)
  Oct 2009 - Jul 2011
  Asst. training manager
- Doubletree by hilton & hilton new delhi - noida-mayur vihar( pre-opening)
  Aug 2011 - Oct 2012
  Manager training
   Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings and workshops.Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments.Managing the delivery of training and development programs and devising a training strategy for the organization. Show less
- Marriott
  Nov 2012 - Jul 2014
  Training manager
- Trans maldivian airways
  Aug 2014 - Jul 2016
  Manager training
- Accor
  Jun 2016 - Sept 2018
  Learning and development manager
- Hilton
  Oct 2018 - Jun 2019
  Complex director
- Jw marriott mumbai juhu
  Jun 2019 - Apr 2021
  Assistant director of human resources
- The westin pune koregaon park - india
  May 2021 - Jun 2022
  Director human resources
- The westin mumbai garden city - india
  Jun 2022 - Feb 2024
  Director of human resources
- Jw marriott marquis hotel dubai
  Feb 2024 - now
  Director of hr ops
Licenses & Certifications
- Trainer pass dimension
  Accor academie
  Jun 2016
- Effective training skills
  International trainers network marriot
  Sept 2013
- Train the trainer
  Hilton worldwide
  Oct 2011
Honors & Awards
- Awarded to SMITA MUKHERJEE ' Dip TD'
  Diploma in Training and Development ISTD Delhi Mar 2016 ISTD Diploma in Training and Development . Successfully completed 8 papers on HR, Training, along with a project report on training effectiveness and consistency in the organisation.
- Awarded to SMITA MUKHERJEE ' Dip TD'
  BEST MANAGER TRAINING HOURS 1ST & 2ND QTR 2014 ASIA PACIFIC MARRIOTT INTERNATIONAL Jul 2014 DRIVEN MANAGER LEARNING AND DEVELOPMENT FOR THE PRE-OPENING LEADERSHIP TEAM. HIGHEST NUMBER OF TRAINING HOURS IN ASIA PACIFIC FOR TWO CONSECUTIVE QUARTERS FROM JAN -MAR AND APRIL TO JULY 2014.
- Awarded to SMITA MUKHERJEE ' Dip TD'
  BEST TRAINER CAPACITY BULIDING PROGRAM GOVT OF RAJASTHAN Jan 2008 BEST TRAINER IN THE SOFT SKILLS CATEGORY . DEVELOPED AND FACILITATED THE CUSTOMER SERVICE TRAINING SKILLS SET PROGRAM FOR ALL STAKEHOLDERS IN THE JODHPUR REGION OF TRAVEL AND TOURISM.