Deniz Ergen

Experience

• 

  Koluman Motorlu Araçlar A.Ş.

  Jun 2017 - Jul 2017

  After Sales Intern

  Data extraction from the system, processing, and analysis support

• 

  Begel Oto San. ve Dış Ticaret A.Ş.

  Dec 2020 - Mar 2021

  Sales And Marketing Intern

  Contributed to the sales operations, company e-mails, after-sales support, marketing technique applications such as SEO and e-mail marketing, marketing communications, sales strategies. Realized how sales and marketing techniques applied in a company and it's great to work in these departments.

• 

  DETUR GROUP

  Jan 2022 - Oct 2022

  Product Team Data Analyst

  Managed holiday package integrations, ensuring accurate system setup for contracted hotels and flights.Developed and launched holiday packages, leading new destination projects.Created and updated reports on product and flight data.Designed pricing strategies for four countries and two brands, using dynamic pricing models.Ensured pricing accuracy with Excel and Power BI, implementing quality checkpoints for operational excellence.

• 

  CottGroup®

  Jun 2024 - Aug 2024

  After Sales Services Specialist

  Ensured data accuracy in system records, pricing, billing, and historical data using SQL, Python, and advanced Excel, developing automation for efficiency.Negotiated monthly service pricing with international clients based on TÜİK inflation data and exchange rates, escalating discrepancies when necessary.Managed workflows and communication with global clients (e.g., Prada, Tommy Hilfiger, Amazon, Guess).Identified system vulnerabilities, reported findings, and collaborated with IT for improvements.Refreshed financial reports and created new templates to support decision-making.Worked cross-functionally with Finance, Legal, Business Development, and Service Excellence teams.Utilized Tiger financial software for controls and reporting, and maintained organized CRM records. Show less