Miha Zidar

Experience

• 

  SBIT D.O.O.

  Mar 2014 - Aug 2015

  IT Analyst

  -> Software documentation development (User's manual)-> Manual testing-> Automated testingPart time job 20 hours per week as a student.

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  Digisec Media Ltd

  Oct 2015 - May 2017

  -> Act as main point of contact for Payments & Fraud operational queries-> Monitor fraud patterns, carrying on fraud checks-> Provide 2nd line support, analytics and problem solving-> Deal with chargeback/refund management & reconciliation-> Provide transaction analysis, fraud screening and prevention-> Help improving fraud processes and fraud reporting-> Deal with customer documentation-> Work closely with colleagues in Support and Finance team-> Provide business analysis and help to formulate fraud prevention strategy Show less

  • Payments and Fraud Analyst

    Jun 2016 - May 2017

  • Junior Payments and Fraud Analyst

    Jan 2016 - Jun 2016

  • Payments and Fraud Analyst Intern

    Oct 2015 - Dec 2015
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  IT Studio d.o.o.

  Jun 2017 - May 2018

  QA / Service catalog Analyst

  -> Reviewing requirements and specification documentation-> Service calatog optimization-> XML catalog parser and importer (coding/upgrading)-> Manual testing (telecom services)-> Service support within the teamProject solution:NGSSM AG - Telco Delivery Test Suite for Deutsche Telekom

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  Kolektor Sisteh

  Jun 2018 - Dec 2019

  IT Engineer

  -> Software development (.NET, WPF, MVC, C#)-> Develope and design innovative solutions-> Support at maintenance of already finished applications-> Design and update of project functional specificationsProject solutions:SistehCharts, Sinapro.MES

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  Dun & Bradstreet Europe

  Jan 2020 - Jan 2022

  Software Developer
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  XLAB

  Feb 2022 - now

  Software Developer