
Lauren Course
Sales Administrator

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About me
Talent Acquisition & HR Specialist. Expertise in Recruitment, Resourcing, Onboarding, and Human Resources.
Education

University of Northampton
2008 - 2011BA Sociology and American Studies
Experience

PGM Enterprises
Nov 2000 - Apr 2007Sales Administrator
Next Group PLC
Nov 2005 - Aug 2007Supervisor
Lavanta Galleria in Northampton
Sept 2007 - May 2008Assistant Store ManagerCompany ceased trading.

BRITA GmbH
Jun 2008 - Feb 2015Managed key accounts for BRITA GmbH, including Screwfix, Travis Perkins/Benchmarx, Jewsons, Grafton Group, and John Lewis, delivering exceptional client relationship management and driving business growth.•Led high-impact projects with Amazon and other online retailers, integrating sales and marketing strategies to optimize performance and expand market reach.•Achieved substantial revenue growth through strategic account management, effective project execution, and a results-driven approach to client success. Show less Achieved significant year-on-year percentage growth targets within the independent retail sector, managing a diverse store portfolio ranging from hardware shops to small department stores.Key Objectives:•Proactively identified and secured new business opportunities to drive revenue growth.•Cultivated and maintained strong, long-term client relationships to ensure continued success.•Delivered effective merchandising solutions and comprehensive training programs to optimize in-store performance and customer experience. Show less
Key Account Manager
Mar 2012 - Feb 2015Key Account Executive
Jan 2012 - Mar 2012Territory Sales Manager
Jun 2008 - Dec 2011

Milestone Mummy
Jul 2014 - Jun 2019Business OwnerRetail business specialising in baby Milestone Stickers capturing your little ones firsts.

Marie Curie UK
Feb 2015 - Jan 2016Regular Giving
Kettering General Hospital NHS Foundation Trust
Aug 2015 - nowDedicated Resourcing Leader with a passion for advancing healthcare talent strategies within the NHS. With over 9 years of recruitment, resourcing, payroll and HR experience. I am committed to optimising processes to ensure the right professionals are in place to deliver high-quality patient care. Proficient in developing innovative recruitment strategies through social media campaigns across multiple platforms, I have a keen interest in leveraging these tools to attract top talent. I focus on elevating the recruitment, onboarding, and overall candidate experience while maintaining compliance with employment law and delivering workforce excellence.My expertise includes implementing fair and equitable recruitment practices, adhering to employment legislation, NHS employer standards and ensuring equality, diversity, and inclusion (EDI) across all processes. I am skilled in HR functions such as redeployment, sickness management, retirement planning, flexible working policies, and fixed-term contracts. I am a motivated and empathetic leader who strives to inspire trust, foster collaboration, and empower my team to reach their full potential. With a focus on integrity, empathy, and clear communication, I create an inclusive environment where diverse perspectives are valued. By leading with empathy, accountability, and celebrating achievements, I drive performance and cultivate a culture of growth and success for all.I am dedicated to the NHS's mission of exceptional care through effective leadership and strategic resourcing. Show less
NHS Resourcing Manager
Jan 2021 - nowSenior Recruitment Coordinator
Nov 2018 - Jan 2021Recruitment Officer
Aug 2015 - Nov 2018
Licenses & Certifications
- View certificate

Marketing Foundations
LinkedInAug 2021 - View certificate

Diversity Recruiting
LinkedInAug 2021 
Advanced Leadership Programme
NHS ElectDec 2021- View certificate

Niche Recruiting
LinkedInAug 2021 
TQUK Level 2 certificate in Digital Marketing RQF
Training Qualifications UKJan 2024
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