William Skinner

Experience

• 

  Lloyds Banking Group

  Jul 2006 - now

  Delivered required outcomes and served as the primary point of contact while working within an established contract management plan and coordinating activities performed by subcontractors and suppliers. Identified shortcomings in existing processes, systems and procedures and used new and established change management programmes to deliver prescribed outcomes and/or provide support services. At the same time keeping track of risk parameters and identifies and reports any major deviation while working within established risk management systems. Show less Provide robust supplier management services and strong supplier risk management within Unsecured Debt Management to ensure quality and continuity of services to our customers. Leadership of complex processes and manage the efficient and effective production of high quality output and analysis, anticipating stakeholder needs. As well as managing the day to day oversight of the team, daily interaction with a panel of external suppliers within our Insolvency, Bankruptcy and Debt Collection Agencies, focusing on conduct and oversight. Show less

  • Strategy Manager - Financial Wellbeing

    Aug 2022 - now

  • Assistant Manager, Change and Development Recoveries

    May 2021 - Aug 2022

  • Assistant Manager, Insolvency and DCA Performance

    Apr 2020 - May 2021

  • Specialist Healthcare Relationship Manager

    Apr 2018 - Apr 2020

  • Specialist Business Manager

    Aug 2016 - Apr 2018

  • Mortgage and Protection Advisor

    Apr 2014 - Aug 2016

  • Financial Consultant

    Apr 2012 - Apr 2014

  • Sales and Service Team Manager

    Apr 2009 - Apr 2012

  • Account Team Manager

    Oct 2008 - Apr 2009

  • Customer Service Advisor

    Jul 2006 - Oct 2008