Sheik Imran

Experience

• 

  HCL Technologies

  May 2011 - Jan 2014

  • Implementing and maintaining and administering windows 2003 & 2008 Server.• Applying Group Policy Objects.• Installing and configuring RAID Level Management.• Troubleshooting on system related Operating systems• Familiar With backup and restore.• Installation and Administration of Active Directory Services (2000, 2003). • Installed/configured DELL Power Edge rack mount server.• Installed and configured server with RAID for high availability.• Routine Backup & Restore Operations of various Critical Servers like Fileserver and Other Critical Servers using BRIGHTSTOR• Providing supports to various projects and resolving all the trouble tickets on time and within SLA. Ticketing system used is BMC Remedy.• Consolidating and analyzing call Records, Vendor Reports and hardware/software inventory.• Handling and managing the Asset Maintains and update in the Smart Asset.• Managing File servers with quota management and new file screening feature employed in windows 2003 server R2 edition. Providing users shared folder access as per process.• Managing around 500 Desktops, 100 Laptops and 15 Servers for HCL Technologies.• Managing Symantec Antivirus Corporate Edition 11.0.x severs to keep windows based client/server secured from virus threats. Updating and Monitoring the Environment using Symantec Antivirus and Trend Micro Server.• Installation & Administration of WSUS for OS Hardening of all clients and Server Periodically.• Troubleshooting of Server Hardware.• Server Log Analysis, Preventive Maintenance, Operational Log and Performance Monitoring of Critical Server.• Involved in Business Continuity and Disaster Recovery Process.• Updating and Maintaining records for various Internal and External Audits.• Created and Maintained Ghost Images, RIS and WDS as a method to reduce the time and improve the efficiency of future system setups and rebuilds. عرض أقل

  • Customer Support Engineer

    Mar 2010 - Jan 2014

  • Customer Support Engineer

    May 2011 - Jan 2013
• 

  Saudi Broadcasting Corporation - هيئة الإذاعة و التلفزيون

  Feb 2013 - now

  Network Administrator

  • Managing windows server 2003 R2 for administrating user’s directory.• Managing infrastructure servers • Applying policies to user groups, maintaining virus free environment.• Managing antivirus server Sophos endpoint security and control.• Monitoring daily backups through Symantec backup execute library.• Monitoring the sql server database 2008r2• Managing and configuring Netia application • Taking weekly backs through tape library backup system• Configuring switches and routers.• Troubleshooting SAN storages• Troubleshooting problems in Transmission lines related to audio broadcasting• Knowledge in Menos transmission• Knowledge in Mixers,Lawo,Zirkon,• Knowledge in KSC,NOVA,Netia Systems• Knowledge in Broadcasting equipment’s and transmission.• Troubleshooting infrastructure issues• Installing and administration of windows 2003/2008R2/2012servers and certain Linux Distributions. • Installation and configuration of active directory• Installing and managing of DNS• Installing and configuration of Microsoft services like WINS,NETBIOS,DHCP,FTP,IIS,WDS,SCCM.• Installing and managing Lync and Microsoft Exchange servers.• Installation and configuration of operating systems windows 7, windows 10, suselinux,fedora.ubuntu. • Knowledge in troubleshooting basic hardware problems in desktops and servers.• Knowledge in RAID concepts.• Knowledge in concepts of VPN & IPSEC Knowledge in configuring Dlink switches• Configuring of Cisco routers and switches.• Knowledge in security firewalls.• Knowledge in storage concepts on enterprise level.• Knowledge in configuring and managing VMware and Hyper-v technologies.• Knowledge in virtualization and cloud computing. عرض أقل