Deep Enrich
Mubashir Palathingal
System Engineer
250 followers
Jiddah, Makkah, Saudi Arabia
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About me
Sr. System Engineer | BE Telecommunication | MSc Computer Networking | CCaaS -WebEx CC ,Amazon Connect ,Zoom CC |Genesys Cloud CX| CCNA | CCNP Collaboration | PMP | Agile Scrum | UCCX | PCCE |Microsoft Azure |
Education
Visvesvaraya Technological University
2007 - 2011Bachelor’s Degree Telecommunications Engineering FIRST CLASS
University of Bedfordshire
2012 - 2014Master’s Degree Computer Systems Networking and Telecommunications passI studied MSc in Computer Networking, Many of my classmates are from different countries and have various cultures and backgrounds. It’s enjoyable working and studying with a wide range of international friends. The University of Bedfodshire has a cultured and diverse student population
Experience
Gist - Transforming Supply Chains
Aug 2012 - Feb 2014System Engineer
ADORA Info Solution
Apr 2014 - May 2015Network Engineer
BTC Networks
Aug 2017 - nowResponsible for the design and implementation of contact center solutions.
Senior System Engineer
Aug 2024 - nowSystem Engineer
Aug 2017 - Aug 2024
Licenses & Certifications
Cisco IP Contact Center Express Specialist
Cisco
MCSE SOLUTION EXPERT
MicrosoftNov 2014
Cisco Webex Contact Center Expert
Sunset Learning InstituteDec 2024- View certificate
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Cisco Unified Contact Center Enterprise Specialist
CISCO SYSTEMS (USA) PTE. LTDAug 2022
CCNA
CiscoNov 2014MCSE EXCHANGE
MicrosoftNov 2014
Languages
- enEnglish
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