David Smith

David Smith

Food and Beverage server

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location of David SmithVictoria, British Columbia, Canada

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  • Timeline

  • About me

    Deskside Support Technician | Information Technology | Over 20 years of Customer Service Experience | Lifelong learner

  • Education

    • Jewel and Esk Valley Collage

      1998 - 2002
      HND Hospitality Management

      Hospitality Management.

    • Penicuik High School

      1994 - 1998

      Penicuik 8 standard Grades taken each within general level.

    • Southern Alberta Institute of Technology

      2014 - 2014
  • Experience

    • Canal Court Hotel

      Sept 2001 - Jul 2002
      Food and Beverage server

      The Canal Court hotel is a large hotel in the town of Newry Northern Ireland, it has a very large restaurant and many function rooms. It has 112 bedrooms.

    • Royal Terrace Hotel, Edinburgh

      Sept 2002 - Dec 2005
      Assistant Food and Beverage Manager

      The Royal Terrace Hotel is a large city center hotel which has three function halls two .bars and a small restaurant and 102 bedrooms.

    • Craigiebield House Hotel

      Dec 2005 - May 2009
      Assistant Hotel Manager

      The Craigiebield is a small country style hotel in Penicuik, it has a large restaurant, two bars and an extensive function hall aswell as 18 bedrooms.Key Achievements:Gained more knowledge and experience in the financial working of a hotel.Was part of a team that doubled year on year sales figures.Gained experience in stocktaking manual and computer based.Also controlled the kitchen for 2 months while we employed a head chef.

    • Auchrannie Spa resort, Isle of Arran

      Jun 2009 - Apr 2011
      Bar Supervisor

      The Auchrannie is a four star spa resort with 3 restaurants 78 bedrooms and 30 self- catering lodges.Key Achievements:Gained more knowledge in the day to day running of a busy bar.Had a chance to learn how to create cocktails and write a cocktail menu.Worked in the seafood restaurant Kitchen for two months towards the end of the season, this gave me the opportunity to refresh my cooking skills.Won employee of the quarter June to October 2009 due to helping out in the kitchen. Show less

    • AUCHRANNIE LEISURE LTD

      Jun 2009 - Apr 2011
      F & B SUPERVISOR

      I worked in the Cruise restaurant taking care of the day to day running of the bar and restaurant.

    • Fountain Court Apartments

      Jul 2011 - Aug 2013
      Night Concierge
    • PSAV

      Oct 2013 - Sept 2017

      This position allowed me to be a Project Manager for many different event types. One of the most memorable being the co-ordination and execution of a multi-room bi-lingual webstream where each room was streaming at the same time. This event showed me the value behind consistent planning and communication techniques between client and provider. This was my first position within the AV industry where I was employed at a busy downtown location. Due to the fast-paced nature of the property I had to learn very quickly in order to get my skills in-line with the industry standards. My customer service skills proved very useful in this client-focused role.

      • Assistant Director Westin Calgary

        Oct 2016 - Sept 2017
      • Event Technology Specialist

        Oct 2013 - Sept 2017
    • Petroleum Connection CA

      Jun 2014 - Sept 2014
      Web Developer / Consultant
    • Proshow Audiovisual

      Sept 2017 - Sept 2023

      In this position, I was able to assist clients with unique requirements and offer solutions to them. One of my most memorable solutions was, that we had a large medical conference where the client wanted the ability to get the most updated versions of the speaker's presentations to the in-room technicians. This can often be difficult when they are in session. The solution that I set-up was a basic network of computers in each presentation room running a file transfer software to allow me to drop updated presentations from a central "Speaker ready" room. Show less

      • Audio Visual Technician

        Aug 2020 - Sept 2023
      • Staff Technician

        Sept 2017 - Aug 2020
    • Victoria Film Festival

      Feb 2020 - Feb 2020
      Tech Support Volunteer

      In this Volunteer role, I offered Tech support to customers that were watching the Victoria Film Festival at home due to Covid restrictions. This involved using a basic ticketing system and calling customers to help them with any tech-related issues they were having.

    • Victoria Dragon Boat Festival Society

      Oct 2020 - now
      Entertainment Volunteer

      Currently volunteering with the Victoria Dragon Boat Festival. Recently we produced a Virtual Gala. My role as entertainment lead was to source the equipment, organize, setup, and run the event. Using my audiovisual skills we were able to pull off a very successful event with live-streamed bands and master of ceremonies.

    • Nova Networks

      Jan 2021 - Aug 2021
      Deskside Support Contractor

      Contracting with Nova Networks has helped me to improve my corporate I.T. skills and improve my knowledge.

    • Legislative Assembly of British Columbia

      Feb 2023 - now
      • Broadcast Systems Integration Specialist

        Sept 2023 - now
      • Console Operator

        Feb 2023 - Aug 2023
  • Licenses & Certifications