Sawat Srithammanit

Experience

• 

  Matrix Worldwide Co.,Ltd. (Diakrit Thailand Co.,Ltd)

  Jan 2008 - Aug 2008

  IT Manager
• 

  Thomson Reuters Software (Thailand)

  Sept 2008 - May 2011

  Transactions Support and Qualification Consultant

  Second Level Support and Qualification Consultant

• 

  TNT

  Apr 2011 - now

  Manages TH IT team to support and archive the company direction.Improved positive customers expectations and continues to build and maintain strong relationships.• Improve TH TNT Services to Increase both Customer satisfaction, and Net Promotion Score by working together with representation of each department.• Visit customers that require TNT applications to be installed on customer site. • Provide solutions to customers with TNT Applications that can improve the customer’s business requirement.Supporting the IT infrastructure for internal & external customers. Providing solutions/services to support Country Business Plans, Department business Plans/strategies & Business Continuity Plans with or without IT related. Supporting the business in using IT solutions to meet their specific requirements. Providing solutions/services to improve IT service performance with or without cost occur.Control cost of all IT projects within budget or lower.Manage provider/supplier/vender to deliver with reasonable cost and services.Manage IT staff to deliver support service to TNT Staff with minimum impact.Supporting corporate IT standards to meet IT requirementssuch as Customer Interface Application, Warehouse Management System, Network Security, Data Center Management, Call Center System, and the other departments IT related. Design and implement recovery plans for IT System/Service availability from both natural disaster, and political protest. Working together with third parties to do migration of • Migated partial TH Datacenter to Third parties VMware platform• Migrate application service/support both inhouse, and local third parties develop to global third parties service/support solution.• Migrate network service/support both International WAN, and Domestic WAN from local provider/IT to Global Third parties service/support solution.• Change the way of support work flow from internal TNT staff to Global third parties support platform. Show less

  • IT Manager

    Apr 2011 - now

  • IT Manager

    Apr 2011 - now