Purna Kadali

Experience

• 

  The Leela Palaces, Hotels and Resorts

  Sept 2015 - Dec 2015

  Industrial trianing in all depatrment (bhm )
• 

  Sheraton Hotels & Resorts

  Sept 2016 - Dec 2016

  Specilization training in food and beverage service
• 

  DRIFT Beach Dubai

  Oct 2017 - Mar 2021

  Managing high volume restaurant and improving all controllable costs thereby maximizing financial performance.• Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service.• Ensured Health & Safety and also hygiene procedures & standards are maintained.• Maximizing all business opportunities to drive sales. • Communicating with the kitchen staff to ensure efficient food service.• Advising customers on wine selection.• Ability to create a great atmosphere & be an inspirational host.

  • Senior waiter (pre opening team )

    Sept 2019 - Mar 2021

  • Waiter

    Apr 2018 - Sept 2019

  • Commi waiter

    Oct 2017 - Apr 2018
• 

  Jumeirah Group / Jumeirah Hotels & Resorts

  Apr 2021 - now

  Pool and beach & Restaurant supervisor

  Ability to create a great atmosphere and be an inspirational host.• Co-operates with managers and servers regarding guest’s information and requirements.• Assist in managing the pool and beach operations to achieve company’s quality standards.• Demonstrate teamwork by co-operating and assisting co- workers.• Execute all the placed plans and their details in the event activities with the help of the staffs in the department.• Curate exceptional dining experiences in upscale environment . Deep understanding of high pressure environment, and being able to maintain organization and fluidity in a world class dining venue, while serving a high volume of guests and trusted with VIP clients and large groups.• Dealt and resolved customer complaints.• Extensive knowledge of front and back of house operations, which involve ensuring timely arrival and coursing of food, coordinating with sommelier and Head Chef to elevate and manage the needs of individuals.• Maximizing all business opportunities to drive sales.• Train and educate new staff on policy and procedures, sales techniques, recipe and food knowledge as well as wine and spirits pairings. Coaching, role-play and feedback sessions to identify weakness, optimize upselling amongst the team and most importantly ensuring all clients have the best experience while in our hands. Show less