Deep Enrich
Muhammad Wiranto
Help Desk Support Specialist
289 followers
West Java, Indonesia
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About me
IT Enthusiast
Education
SMK WIKRAMA BOGOR
2008 - 2011Teknik Komputer & Jaringan
Universitas Siber Muhammadiyah
2025 -Bachelor's degree Sistem Informasi
Experience
Lintasarta
Dec 2011 - Jul 2016Help Desk Support SpecialistFirst Level Handling, Ticketing, Reporting
Indonesian Cloud
Jul 2016 - Apr 2020Support level 2Troubleshoot all issue related cloud server (especially vmware), backup and replication Support level 1Troubleshoot all issue related IT
Cloud Administrator
Oct 2019 - Apr 2020Cloud Technical Support
Jul 2016 - Sept 2019
Cloud Kinetics Indonesia
Apr 2020 - Dec 2024Manage infrastructure customer (GCP/AWS)Troubleshoot issue on GCP, AWS andWindows/Linux Server
Managed Service Engineer
Jan 2022 - Dec 2024Support Engineer
Apr 2020 - Dec 2021
Mitra Integrasi Informatika, PT
Dec 2024 - nowTechnical Consultant
Licenses & Certifications
- View certificate
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AWS Certified Security – Specialty
Amazon Web Services (AWS)Dec 2023
- View certificate
Google Cloud Certified Professional Google Workspace Administrator
GoogleMar 2023 - View certificate
Professional Cloud Architect
Google CloudJan 2024 
Alibaba Cloud Associate
Alibaba CloudJul 2023- View certificate
AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)Oct 2023 
Installation, configure & troubleshoot vCloud Director
VMwareOct 2019- View certificate
Terraform: Certified HashiCorp Implementation Partner (CHIP)
HashiCorpSept 2023 - View certificate
Hasicorp Certified - Terraform Associate (003)
HashiCorpAug 2025 - View certificate
Google Cloud Certified Associate Cloud Engineer
GoogleSept 2021 - View certificate
HashiCorp Certified: Terraform Associate (002)
HashiCorpMay 2023
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