Abhishek Kumar

Experience

• 

  Teadeindia.Com With Infocom Network Limited.,New Delhi

  Jul 2017 - Sept 2018

  Sr. Business Executive
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  Capricot Technologies Pvt. Ltd.

  Oct 2018 - May 2019

  Sales Executive

  Handling North & East India SMB Market/Managed Account and build strong relationship for the future business.• Dealing in SAAS products like AutoCAD, 3ds Max, Adobe licensing along with paid customers training program.• Identifying business opportunities, building pipeline, and managing the sales cycle to create new business with the help of OEM Stake holders such as Autodesk, Adobe, Microsoft etc.• Cold calling, finding potential and analysis new opportunity for new customers along with existing customer.• Whole and sole responsibility from starting to closure of customers requirement also having a good negotiation skill.• Researching & analyzing sales options for prospects depending on their nurture of industry.• Ensuring effective prospecting, up/cross selling, funnel• Consistency to drive the sales target to achieve the given targets. Show less

• 

  Arvato India

  Jun 2019 - Aug 2020

  Telesales Account Manager- Microsoft licensing specialist

  • Handling North India SMB Market.• Promoting and educate customers for Microsoft on-premises licensing, Server licensing, M365 and helping them with right guidance.• Opportunity creation, pipeline building, closure targets and managing the sales cycle in coordination with a Microsoft partners and key stakeholders.• Leading the territory and account planning process to achieve revenue, satisfaction and scorecard goals and include strategies to win share from competitions.• Ensuring effective prospecting, up/cross selling, funnel development• Increasing customer value and enabling a positive experience during every engagement by ensuring deep customer insights are collected, analyzed, and communicated to customers for long term growth. Show less

• 

  SoftwareONE

  Jul 2021 - Mar 2023

  Senior Associate- Sales Support | Microsoft Licensing Specialist

  • Driving an increase in customer satisfaction levels with Microsoft licensing and the process of acquiring licenses.• Supporting sales and initiating marketing opportunities with Microsoft program and product queries.• Understand customer pain areas and giving them solutions accordingly to maintain the healthy relationship.• Providing monthly trainings internally and to the external customers with updated new launches• Process optimization and standardizations.• Microsoft sales support services, 365 Simple licensing, licensingcompliance, volume licensing, developer tool licensing andcompliance.• Helping internal and on site and external customer to answeringrequest within agreed service level agreements, directing unresolved issues and request to the appropriate designated resources.• Great hands-on experience with Microsoft 365, Online services, client licensing and Server etc. Show less

• 

  OHI Group of Companies

  Mar 2023 - now

  Microsoft Licensing and cloud specialist

  o Develop a deep understanding of Microsoft programs, Enterprise agreements, and licensing optimization.o Conduct commercial analysis and benchmark deals to ensure optimal licensing strategies.o Deliver engaging licensing workshops to customers and partners, educating them on Microsoft licensing.o Provide software advisory services, guiding clients through licensing decisions.o Foster strong collaboration with Microsoft, especially during renewals and new opportunities.o Utilize effective negotiation tactics and attend Quarterly Business Reviews (QBRs).o Maintain positive relationships with the sales team.o Articulate the value of Microsoft licensing solutions efficiently.o Successfully handle complex licensing deals, positioning Microsoft as the preferred choice.o Train and empower internal team members on both product and program licensing for Microsoft. Show less