Zachery Hand

Experience

• 

  Bankes Farms

  Dec 2006 - Dec 2013

  Farm Hand

  Feed and maintain livestock on a daily basis. Maintain the land and make sure the fences are still intact. Cut wood for winter heating use.

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  Fareway Grocery Stores

  May 2007 - Jan 2012

  - Organized and filled produce section.- Interacted with customers to provide a welcoming environment and answered any questions.- Consulted with produce manager to compose and improve new ways to promote products.- Constantly received outstanding feedback management. - Aided the customers by sacking groceries and taking them out to the customer’s cars.- Answered any questions customers had about any department.- Received high ratings on yearly evaluations every year.

  • Produce Specialist

    Jun 2008 - Jan 2012

  • Courtesy

    May 2007 - Jan 2012
• 

  Alpha Kappa Lambda

  Jan 2010 - Dec 2010

  Historian

  Acquired pictures of the fraternity’s events such as rush, philanthropy, and community serve projects. At the end of the year composed a scrap book and described each event.

• 

  Jef Scot Metals

  May 2010 - Aug 2011

  Cutter

  Acquired aluminum parts the company produced and cut the parts off that the customer did not want. GrinderGrinded parts to the specifications of the customer.Enhanced the ability to focus on details by inspecting the final product to make sure it is perfect.

• 

  Alamo Group

  May 2012 - Aug 2012

  Marketing/IT Intern

  - Monitored and modified product upsells.- Composed keywords for the company website which consisted of over 10,000 parts.- Participated in company sponsored tractor rides to communicate with customers. - Obtained the ability to be more creative and think outside the box.

• 

  Wells Fargo

  Dec 2013 - Dec 2023

  Created stories and requirements for Agile technology efforts for Home Preservation.- Collaborated with the line of business to understand technology needs.- Created detailed user stories with acceptance criteria using GWT format for technology efforts based on the needs of the business.- Collaborated with technology developers to ensure code development meets the needs of the end user. - Served as Product Manager backup when they are out of the office. - Worked with other Product Managers to organize backlogs and ensured efforts did not conflict with each other.- Researched new concepts and developed technology solutions in a fast past environment. Show less Subject matter expertise on an Agile Scrum team for all Home Preservation departments. Practiced cross functional skills within testing, procedure development, story creation, change management, and technology development. - Promoted into the role due to willingness to take leadership initiative and cross train within the Scrum team.- Contribution to Scrum teamwork resulted in over 100 positive changes realized by operations including retirement of tools, reduction of steps, and retirement of over 50 procedures.- Led daily standup and other team meetings when scrum master was out. Show less Managed a pipeline with a wide variety of investors in mortgage and equity. Communicated with customers and attorneys through the loss mitigation process.- Entrusted to perform one touch reviews with team members to help mitigate risk.- Designated to pull reports when the work director was out of the office or was busy.- Recognized as a key leader on the team to answer various questions from teammates and other Wells Fargo team members.- Chosen to be the representative for presentation calls such as one touch reviews with underwriters. Show less

  • Senior Technology Business Systems Consultant

    Dec 2021 - Dec 2023

  • Business Support Consultant

    Jul 2019 - Dec 2021

  • Business Analysis

    Jan 2017 - Jul 2019

  • Bankruptcy Mediation Specialist 1

    Jul 2015 - Jan 2017

  • Loan Document Specialist

    Dec 2013 - Jun 2015