Quang Tran

Experience

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  Centre for Sustainable Rural Development

  Jan 2010 - Jul 2010

  Program Officer

  1. Translate documents from Vietnamese into English and vice versa2. Take responsibility of all event organization and logistics arrangements

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  KinderWorld Education Group

  Mar 2011 - Mar 2013

  Operation Executive

  To be in charge of managing a system of seven International Schools from Kindergarten to High School level under KinderWorld Education Group:1. Coordinate with Marketing team to organize events / seminars / briefings with a view to promoting outstanding School Curriculum provided by KinderWorld Education Group to potential Parents and students for new enrolment at the beginning of Academic Year2. Handling parents’ queries as well as complaints regarding school curriculum, students’ performance and other school’s policies3. Organize after-school activities including Study Tour to Singapore, Study Tour to Australia (2011 & 2012)4. Supervise organization of APMOPS 20112 – 2013 (Asia Pacific Mathematical Olympiad for Primary Schools) in Vietnam in coordination with Hwa Chong Institution, Singapore5. Supervise organization of End of Year Concert & Graduation Ceremony for students in KinderWorld system at National Convention Center6. Coordinate with Business Development and Marketing teams to celebrate KinderWorld Induction in Hanoi to welcome new company staff across Vietnam7. Coordinate with Gamuda Land Vietnam LLC to organize KinderWorld Spring Carnival where 5,000 guests were invited8. Report to local authorities and Hanoi DOET (Department of Education and Training) on operations of KinderWorld Schools system in Hanoi on periodical basis Show less

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  Viettel Telecom

  Sept 2013 - Apr 2015

  Account Manager

  1. Work with International Telecom Partners to sell IPLC, IP-VPN services for any requirements of both international and domestic connections2. Negotiate with customers/ partners for all contractual issues as well as all problems with respect to our services and report to Management for their information and further instructions3. Coordinate with Technical Department to deploy the services for customers4. Meet with new International Partners to promote Viettel Group’s infrastructure & services to seek for cooperation opportunities to enhance business partnership Show less

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  Up Travel Vietnam

  May 2015 - Feb 2024

  CEO & Founder

  Oversee Human Resources, Training, Business Strategies1. Human Resources & Training- Come up with plans and strategies for hiring the right kind of people - Provide necessary training to employees and appraise their performances 2. Business strategies:- Ensure the company sales set targets are achieved Business Development- Seek for cooperation opportunities with both domestic and international partners with focus on the online booking platforms to expand our services 3. Achievements:- Impressive growth with average of 04 tours/day (low season) and 07 tours/day (high season) over 05 years of operation - 85% of the customers coming is recommended by the old customers, 15% coming from other sources without investing in any marketing campaigns- 93,7% customers rating 5 stars and 6,3% rating 4 stars for the service quality. Link for reference: https://cutt.ly/XhYzRkC - Proudly chosen by Unilever Vietnam and Wrigley Vietnam to be their partner offering them conference room services all over Vietnam for them to organize their trainings/seminars Show less

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  Rose Kitchen

  Dec 2016 - now

  CEO & Founder

  Manage overall operation: Human Resources, Training, Business Strategies, Customer Experience - Enhance partnership with online booking platforms and international partners. Up to 60% revenue from online booking platforms, which helps increase the number of bookings up to an average of 6 classes/day (equivalent of 1,200 to 1,300 customers monthly)- Propose and apply the standard procedures of employees’ training on customer experience, sales performance- Achievement: “Travelers’ Choice 2020” Award (top 10% of attractions worldwide) by the world largest hospitality and travel forum – TripAdvisor. Link for reference: https://cutt.ly/shYznc9 - Proudly awarded with the “Certificate of Excellence” by TripAdvisor for 4 consecutive years: 2017, 2018, 2019 and 2020 with 97% customers rating 5 stars. - Appeared on 17 TV Channels and Newspaper/Magazines for the outstanding business model Show less

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  Su Quan Roastery

  Jan 2023 - now

  CEO & Founder
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  Quiet Asia

  Feb 2024 - now

  CEO & Founder