Natalie Reed

Experience

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  YMCA of San Diego County

  May 2013 - Aug 2013

  Program Assistant

  (Same primary duties as listed above, under Camp Program Leader position.)

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  Office of New Student & Family Engagement

  Jan 2014 - Nov 2014

  Chicago Quarter Mentor (CQM)

  • Delivered curriculum for first-year students as an introduction to college life and campus resources.• Instructed class of 30 students for 8 curriculum modules, approximately 1-hour each.• Collaborated with a teaching team to plan and coordinate course content and syllabus.• Mentored new students by serving as a peer resource, both inside and outside of the classroom.

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  Constituent Service Office, 39th District of Illinois

  Apr 2014 - Jun 2014

  Legislative Intern

  • Worked in the office of Illinois State Representative, Maria A. "Toni" Berrios in the 39th District.• Performed office tasks including reading and responding to emails, and preparing and sending mail.• Drafted monthly newsletter for review and publication, compiled master local business and contact list.• Assisted in event planning for the Women's Health and Wellness Fair by conducting solicitation calls to seek and obtain donated services from local businesses; advertised the event to the public. Show less

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  YMCA of San Diego County

  Jun 2014 - Aug 2014

  Camp Program Leader

  • Coordinated and executed camp activities under the supervision of a unit leader and program director.• Conducted activities focused on instilling YMCA core values in young campers, ages 5-12.• Provided a fun, educational camp experience to promote self-discovery and positive relationships for youth.

• 

  City of Los Angeles

  Jun 2015 - Aug 2015

  Public Engagement Intern - Office of Mayor Eric Garcetti

  • Established points-of-contact with community and faith-based organizations and schools in 3 L.A. regions.• Staffed and provided logistical support for mayoral events to develop and sustain neighborhood engagement.• Drafted policy memos and briefs alongside 30 peer interns to aid the mayor in delivering public addresses.

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  City of Chicago

  Sept 2015 - Nov 2015

  "Large Lots" Program Intern

  • Guided residents through the Large Lots application process by fielding phone calls and resident questions. • Processed applications and compiled extensive spreadsheets to track residents’ application progress.• Finalized applications by resolving outstanding city bills, retrieving and mailing deeds, and calling applicants.

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  European Parliament

  Jan 2016 - Apr 2016

  Parliamentary Trainee

  Intern for the Office of Dr. Alfred Sant, MEP for Malta in the European Parliament.• Produced analytical reports on relevant topics in trade, economic, monetary, banking, and taxation policies.• Prepared for and attended weekly committee, delegation, and political group meetings on behalf of MEP Sant.• Conducted topical research and took comprehensive notes to support 2 office assistants in their everyday tasks.

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  Monica + Andy

  May 2016 - Jun 2017

  Stork - Sales Associate

  • Delivered exceptional customer service by anticipating and listening attentively to all customers’ needs.• Achieved and exceeded daily sales goals by fostering customer relationships to generate repeat business.• Maintained working knowledge of all products and offering product suggestions within customer budgets.• Collaborated with 3-5 team members to convey the brand story and ensure complete customer satisfaction.

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  Southern California Association of Governments

  Jul 2017 - Dec 2018

  • Developed and implemented outreach, communications, and social media plans for 11 tactical urbanism events held across 6 counties in Southern California.• Managed the program’s social media platforms, wrote and published weekly blog posts, and produced a monthly digital newsletter.• Drafted press releases and advisories to pitch local media on Go Human SoCal active transportation events increasing exposure and event attendance.• Led internal communications initiatives by posting weekly updates, news items, and announcements to a modernized SharePoint intranet site. Show less

  • Public Affairs Specialist I

    Apr 2018 - Dec 2018

  • Policy and Public Affairs Intern

    Jul 2017 - Apr 2018
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  San Diego Association of Governments (SANDAG)

  Feb 2019 - Dec 2022

  • Delivered public outreach program for 20+ active transportation capital improvement projects during planning, engineering, design, and construction.• Brainstormed, strategized, and drafted creative and informational content for social media and public outreach collateral.• Planned and executed 8 milestone and media events such groundbreakings and ribbon-cutting ceremonies to increase media exposure for regional projects.• Facilitated public workshops and in-person and virtual public meetings to solicit public input and provide opportunities for community participation.• Addressed stakeholder inquiries and concerns via a dedicated email channel and hotline phone number while maintaining a stakeholder inquiry database. Show less

  • Associate Public Communications Officer

    Jul 2021 - Dec 2022

  • Public Communications Officer II

    Jul 2020 - Jun 2021

  • Public Communications Officer I

    Feb 2019 - Jun 2020
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  City of Carlsbad

  Jan 2023 - now

  Community Relations Manager