Taylor Anderson

Experience

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  Friends' Central School Tenderfoot Camp

  Jun 2008 - Aug 2012

  Lifeguard and Swim Intructor
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  Energy Action Coalition, Power Shift Conferences

  Feb 2009 - Apr 2011

  Participant/Lobbyist

  •Learned through workshops and lectures, given by speakers such as Al Gore, best practices for advocating and promoting sustainability and environmental issues •Lobbied businesses and US Congress members in order to promote environmental policies•Collaborated with students and other stakeholders to influence politicians to change current environmental policies

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  Philadelphia Folk Festival

  Aug 2009 - Aug 2010

  Communications Volunteer

  •Acted as a liaison between festival goers and different festival departments•Insured that callers were directed to correct department in order to ensure efficiency•Answer basic festival questions and help develop plan about potential facts and questions

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  Connecticut College

  Sept 2010 - May 2014

  •Competitively selected as peer advisor to support and facilitate a 4-year career development program•Train as a paraprofessional to assist in resume and cover letter development for students•Present and co-facilitate career and skill building workshops•Meet one-on-one with first year students to introduce and promote the program •Conduct individual appointments with peer to support their internship and job search processes•Attend staff meetings to discuss and enhance the productivity and role of Fellows’ program•Create workshops to address identified need of students’ to learn about the impact of social media and the job search including the LinkedIn Summary and Scrubbing Your Social Media Profile Show less

  • Career Enhancing Life Services Fellow

    Mar 2012 - May 2014

  • Arboretum Tour Guide

    Sept 2010 - May 2014
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  Renewable Energy Club

  Sept 2011 - May 2013

  Secretary

  •Acted as Public Relations representative for the club through emails and event advertisements •Assisted in organizing and coordinating events and fundraisers; Managed $1500 club budget•Compiled meeting agendas and acted as a liaison between the president and the rest of the club•Designed posters to advertise and market club announcements and events •Promoted sustainability and environmental awareness on campus

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  Connecticut College Asain Student Association

  Nov 2012 - Nov 2012

  Emcee
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  American Friends Service Committee

  Jun 2013 - Aug 2013

  Foreign Policy Research Intern

  •Reviewed and made suggestions about the AFSC Shared Security Document•Researched demilitarizing of foreign policy and the Syrian uprising•Compiled a timeline for the Libyan and Syrian revolutions•Proposed suggestions on demilitarizing U.S. policy towards Syria•Created a final document geared towards members of Quaker organizations•Forwarded recommendations for different possible outcomes in Syria

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  InOutsource

  Oct 2014 - May 2015

  Records Specialist

  • Supported company-wide organizational strategy for record keeping for law firm Cozen O’Conner• Helped implement processes for more technologically advanced legal record keeping

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  Marshall Dennehey Warner Coleman & Goggin, P.C.

  Aug 2015 - Feb 2017

  •Manage answers, discovery requests and other litigation needs in reference to specific clients and their guidelines•Communicate with litigation-related vendors and experts with respect to testimonies and case-specific evidence• Coordinate with opposing counsel and clients regarding important deadlines and litigation events•Analyze medical records and deposition transcripts in order to determine applicable information related to litigation•Create medical record and deposition summaries to assist attorneys with litigation-specific reports and pleadings Show less

  • Casualty Paralegal

    Oct 2016 - Feb 2017

  • SIU Paralegal

    Aug 2015 - Sept 2016
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  Inspire

  Feb 2017 - Jul 2023

  • Acted as trusted advisor and direct report to Chief Executive Officer and Chief Legal Officer, driving cross-functional alignment and prioritization across the leadership team• Strategized to create and execute on roadmap to reduce regulatory and legal risk to the company• Managed over 1,000 project and review requests for the legal, regulatory, and executive teams, acting as “air-traffic controller” to achieve success and completion• Project managed a full lifecycle new market entry, a full review and update of all customer-facing marketing and sales materials, and a full review of all technologies and 3rd party vendors to reduce cost• Analyzed state and federal regulatory policy in order to create an action-plan for the company• Implemented a Contract Lifecycle Management system and maintained all contracts and legal records• Problem-solved individually and collaboratively with the internal legal team, external legal teams, finance team, business development, and other departments to deliver on team and company goals• Acted as Subject Matter Expert for both internal and external legal teams, as well as other departments at Inspire, in order to facilitate communications and projects between working groups• Developed communications and presentations for internal, external, and cross-departmental teams, as well as the company board, to ensure alignment and correct direction• Managed and maintained a $1 Million+ budget within all constraints• Created and implemented all processes for the regulatory, legal, and compliance team, including new policies and procedures Show less As a Sales Quality Associate, I spent the majority of my day working with sales cases and regulatory utility commission complaints. I brainstormed and implemented new ways of combating fraudulent behavior, dis-satisfactory sales quality, and poor member experience. I worked directly with our Member Support, Sales Channel, and Regulatory teams regarding regulatory research, member feedback research, and sales research. I created and documented processes in manners that are user-friendly and easy to understand. Show less One of Inspire's main goals is to have world-class member support and customer experience. I had the opportunity to speak to thousands of our members and learn the ins and outs of what makes a good customer experience; from the initial sale, all the way to experiences with Inspire years down the road. In my time as a member support specialist, I helped assist members on the phone, over email, and over chat, helping explain the industry and Inspire's mission, as well as dealing with day-to-day member issues. The Member Experience team interacts daily with other teams such as Sales Quality, Sales Operations, Operations, Tech, and Marketing. Show less

  • Legal Operations Manager

    Feb 2022 - Jul 2023

  • Sr. Associate, Regulatory Escalations and Compliance

    Aug 2020 - Feb 2022

  • Senior Qualilty & Compliance Associate

    Oct 2019 - Aug 2020

  • Quality & Compliance Associate

    Sept 2018 - Oct 2019

  • Senior Member Experience Specialist

    Apr 2018 - Aug 2018

  • Member Support Specialist

    Feb 2017 - Mar 2018
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  Saul Ewing LLP

  Mar 2024 - now

  Manager of Litigation Practice Management