Hany Mowafi

Experience

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  Elwaad Group Company

  Apr 2002 - Dec 2004

  IT technical support

  • Managing H/W and S/W Configurations .• Managing Windows Networking .• Technical Support for Hardware and Software Maintenance. • Instructor For Training (ICDL , Networks Courses (A+,N+).

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  MBArk

  Oct 2004 - Apr 2005

  Information Technology Instructor

  •Provided one-on-one tutoring and mentoring to support students in their learning journey.•Tutored 30+ students one-on-one, improving overall studentperformance by 15% on average in coding and algorithmcourses.•Developed and delivered engaging lectures on algorithmsand data structures.•Created and graded assignments and exams to assess student progress.

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  Mansoura College Academy

  Jun 2005 - Jul 2006

  Senior System Administrator

  Working at Mansoura College Language Schools as a member of the Design, Installation, and Administration Team of ‎IT Staff• Configured and maintained switches, routers, and firewalls to ensure network stability.• Troubleshot network problems and implemented solutions to optimize performance.• Implemented network security protocols, securing the network against cyber threats and achieving zero data breaches during tenure.• Conducted regular network assessments and audits to ensure compliance with industry standards.• Plan and design Networking & Infrastructure: MPLS, LAN/WAN, VPN, VLAN, Routing & Switching (BGP, OSPF) for new systems deployment project.• Analyzing system and applications network layout and suggest recommendations.• Working on best practices for routers and switches for network related services integrated with systems solutions.• Establish ongoing security enhancement practice for internal network including Servers, Clients workstations, applications and remediation plan.• Help developers and applications team to solve applications integration system or network issue. Show less

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  Hussain Car Rental Company

  Aug 2006 - now

  IT Manager

  • Led strategic IT projects, resulting in a 25% improvement in operational efficiency by streamlining internal workflows and reducing project delivery time by 15%.• Managed cross-functional teams, fostering collaboration and achieving project milestones.• Implemented cyber security measures, achieving 100% compliance with industry standards and improving data protection by securing critical assets against potential breaches.• Oversaw network infrastructure upgrades, improving system uptime by 30% and reducing network outages by 40% over a 3-year period.• Plan and design Networking & Infrastructure: MPLS, LAN/WAN, VPN, VLAN, Routing & Switching (BGP, OSPF) for new systems deployment project.• Analyzing system and applications network layout and suggest recommendations.• Working on best practices for routers and switches for network related services integrated with systems solutions.• Establish ongoing security enhancement practice for internal network including Servers, Clients workstations, applications and remediation plan.• Help developers and applications team to solve applications integration system or network issue.• Administer and monitor VMware and Hyper-V virtualization in Primary and disaster recovery site.• Develop and update documents for deployed Microsoft systems, solved complex issues and disaster recovery and operations.• Develop ,deploy and maintain patch management process and procedures for all primary & disaster re cover site data centers..• Liaise with vendors and other IT personnel for problem resolution• working on oracle 11G ( ERP ) application environment.• Working with the implementation and operation of the project team to work VOIP telephony system such as Avaya IP Telephony, grand stream IP-PBX.• Working with the implementation and operation of the project team setup MPLS connectivity and centralized internet link for over (150) branches of the company.• Administer and monitor GPS tracking web based application servers. Show less