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Marnick Bonhomme

Marnick Bonhomme

Lead Bartender

Followers of Marnick Bonhomme355 followers
location of Marnick BonhommeAntwerp, Flemish Region, Belgium

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  • Timeline

  • About me

    Senior Fraud Analyst at ING Belgium

  • Education

    • Wico Campus Mater Dei

      2009 - 2015
      High School Diploma Wetenschappen - Moderne Talen

    • Ghent University

      2015 - 2019
      Bachelor's degree Political Science

      Activities and Societies: Vice-president (’16-’17) & President (’17-’18) Politeia,student association ● Politeia is the officially recognized student association for students of the faculty Political and Social Sciences at Ghent Univeristy. It organizes about 60-70 events each year, has about 800 members and a yearly revenue of around 250-350k. Student representative (’17-’18) - student council ● Participation in regular meetings as a member of the General Assembly and with faculty staff. ● Minor economy

    • University of Antwerp

      2019 -
      Master's degree International Relations and Diplomacy

      Activities and Societies: ●Participated in a 2-day MUN. Simulation of an emergency session of the UNSC on the topic ‘Iran versus Saudi Arabia. Geopolitical struggle in the Middle East.' ●Participated in online lobbying simulation game. An online simulation about lobbying in the EU on the topic of cutting the emissions of greenhouse gas between students from Antwerp-Göttingen-Kraków. ●Participated in EuroSim 2020. EuroSim is a 4-day international simulation of EU negotiations and decision-making.

    • Ghent University

      2018 - 2019
      Master's degree EU-Studies

      Activities and Societies: Career&Development (’18-’19)- Politeia,student association ● Politeia is the officially recognized student association for students of the faculty Political and Social Sciences at Ghent Univeristy. It organizes about 60-70 events each year, has about 800 members and a yearly revenue of around 250-350k. Student representative (’18-’19) - student council ● Participation in regular meetings as a member of the General Assembly and with faculty staff. ● Specialization: European Union Trade Policy, EU Common Foreign and Security Policy & Civil Society in the EU

  • Experience

    • Bistro De Studio

      Jul 2015 - Aug 2020
      Lead Bartender

      Student job during the weekends

    • Profel

      Jul 2015 - Aug 2015
      Production Staff

      Student job

    • Aerotrim N.V.

      Sept 2015 - Sept 2015
      Production Staff

      Student job

    • Varesa NV

      Jul 2016 - Jul 2016
      Order Picker

      Student job

    • Plascobel bvba

      Jul 2017 - Jul 2017
      Production Staff

      Student job

    • Plascobel bvba

      Jul 2018 - Jul 2018
      Production Staff

      Student job

    • Brandweer Noord-Limburg

      Jul 2019 - Jul 2019
      Administrative Assistant

      Student job Departement Operational Administration and Educations

    • Brandweer Noord-Limburg

      Jul 2020 - Jul 2020
      Administrative Assistant

      Student job administrative department

    • Yource België

      Nov 2020 - Feb 2021

      B2B Sales● Conducted B2B sales for a major telecom company, driving revenue and customer engagement. B2C calendar planner● Conducted B2C calendar planning for a major telecom company, driving revenue and customer engagement.

      • Call Agent

        Nov 2020 - Feb 2021

      • Call Agent

        Nov 2020 - Nov 2020

    • ING Belgium

      Feb 2021 - now

      Fraud Alert Specialist III -Tribe Fraud Investigations & Operations● Managed and analyzed fraud cases in English, French, German, and Dutch, ensuring comprehensive end-to-end solutions.● Conducts quality & compliance control and monitors key performance indicators (KPIs) for internal teams. ● Lead instructor, responsible for developing and implementing workplace instruction manuals and procedures for onboarding and training new team members. Captain of the Alert Team (2024-2025): Establishes, manages, and improves internal and external collaboration to enhance fraud detection precision and efficiency. Establishes, manages, and improves internal and external collaboration to enhance fraud detection precision and efficiency. Provides operations management expertise for improvements to Fraud Case Management (FCM) program. Spearheaded onboarding processes during a significant upstaffing in 2024 and achieved initial operating capacity at the ING external hub in Poland. Gives operational input for risk assessments linked to PARP’s as part of the tribe-level risk group. Reports money laundering/money mules to the competent Belgian administrative authorities.Captain of the Call Team (2023-2024): Led the implementation of the hotline callback project; oversaw a 24/7 availability rollout with new external teams, which included quality and KPI monitoring & reporting from the main office in Belgium. Show less

      • Senior Fraud Analyst

        May 2022 - now

      • Client Loyalty Team Member

        Feb 2021 - May 2022

  • Licenses & Certifications

    • Professional Knowledge - Credit Brokerage

      Febelfin Academy
      Dec 2021

    • C2 - Standard English Test (EF SET)

      EF Education First
      Jun 2020

  • Volunteer Experience

    • Host

      Issued by European Music Festival for Young People on May 2015
      European Music Festival for Young PeopleAssociated with Marnick Bonhomme