Aoife Lomasney

Experience

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  Beauty Within

  May 2008 - Mar 2010

  Receptionist/Beauty Therapist
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  Tan & Tone Studio

  Jul 2010 - Oct 2010

  Manager
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  Amazon.co.uk

  Sept 2010 - May 2012

  Coach

  •Completing weekly coaching sessions and calls with CSA’s to help them work to the best of their ability and achieve the set out targets and also to provide the best customer service possible. •Updating SharePoint’s and Plans with coaching sessions completed and comments on how these sessions went, noting any behavioural issues and liaising with Manager to raise attitudes that are having an impact on a CSA achieving their targets and/or having a negative impact on the customer experience.•Proving chat support to Virtual Contact Centre agents and using this tool to identify coaching needs. •Dealing with escalated customer queries. Show less

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  Berkley

  Apr 2012 - Mar 2013

  Recruitment Consultant

  • Recruiting online technologies and multilingual based roles in the commercial division.• Taking responsibility for the total execution of the recruitment process, from search strategy to final selection for clients.• Performing comprehensive personal interviews and assessments to evaluate candidate’s skills base• Presentation of final candidate shortlist to client • Guiding the candidates through all stages of the recruitment process from initial screening, interviews and to final offer stage Show less

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  FRS Recruitment

  Feb 2013 - Dec 2015

  Senior Recruitment Consultant

  • Managing the Commercial Recruitment desk in the Cork Office. • Business development on existing and new business fronts to bring new clients in to FRS through warm and cold calls as well as develop and continue to grow existing business relationships with clients.• Site meetings with clients to discuss potential business or existing projects.• Lead generation through candidates, business connections and various other tools to hand• Sourcing and developing candidate pipelines for open roles in Ireland through internal systems, via media sites including Xing, LinkedIn, iProfile and various job sites.• Preparing candidates and clients for interview. Post-interview debriefing of candidates and clients.• Interviewing candidates face to face/phone/skype to get a full understanding of the areas they are qualified in, interested in and how they want to be represented in the market.• Candidate management and preparation, ensuring each candidate is fully aware of the job specification and prepared for interviews as well as fully in the knowledge of the company and its divisions as well as what to expect step by step through the process.• Perform reference checks with previous employers and managers for all candidates being put forward for positions to ensure they are a suitable fit for the company as well as the role they would be conducting• Administration tasks including advertising of roles, uploading and formatting CV’s, exclusivity agreements and terms and conditions agreements Show less

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  PE Global

  Dec 2015 - Sept 2022

  Recruitment Manager for the Permanent division responsible for Leading, coaching and training a team of experienced Irish recruiters/account managers, guaranteeing client satisfaction and revenue whilst also recruiting a wide range of Executive type positions sourcing candidates across a wide variety of Ireland's private and public sectors. At PE Global we strive to develop strong relationships with existing and potential clients and grow our existing talent pools by networking, referrals and internet sourcing. Show less

  • Recruitment Manager

    Apr 2018 - Sept 2022

  • Senior Technical Recruitment Consultant

    Dec 2015 - Apr 2018
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  NetApp

  Sept 2022 - now

  • Partner with internal and external teams to streamline diversity recruiting processes• Organise and host inclusive networking and hiring events for NetApp• Create and delivered tailored Diversity Training for Talent Acquisition• Developing a webinar series for Engineering professionals• Curating a series of engaging events featuring Employee Resource Groups• Creating a diversity partner playbook for Talent Acquisition• Enhancing hiring practices and attracting diverse candidates• Providing ongoing valuable insights and resources on diversity and inclusion in the tech community• Implementing ongoing inclusive recruitment strategies to build a diverse talent pool• Facilitating connections and ongoing opportunities for diverse talent in the tech sector Show less

  • Program Manager, Talent Diversity

    Feb 2023 - now

  • Talent Acquisition Partner

    Sept 2022 - Feb 2023